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Reginald Ward Email & Phone Number
Customer Success Manager
at
Surprise HR
LinkedIn matched
✓ Verified May 2026
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Who is Reginald Ward? Overview
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Quick answer
Reginald Ward is listed as Customer Success Manager at Surprise HR, based in Iowa City, Iowa, United States. AeroLeads shows a matched LinkedIn profile for Reginald Ward.
Reginald Ward previously worked as Customer Experience Associate at Surprise Hr and Patient Services Coordinator at Biogen. Reginald Ward holds Bachelor Of Arts - Ba, Psychology from North Carolina State University.
Company email context
Email format at Surprise HR
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Surprise HR
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Profile bio
About Reginald Ward
I am an experienced Customer Success Manager with three years of delivering exceptional customer service, meeting upsell goals, and building strong client relationships. I thrive in roles that require a hands-on approach to customer lifecycle management, problem-solving, and collaborative teamwork. At SurpriseHR, I acted as the main point of contact for assigned B2B customers, guiding them through the end-to-end renewal process and leading business review meetings to drive upsell opportunities and enhance their SaaS experience. My experience includes developing and streamlining documentation, improving customer experience with data-driven solutions, and leading cross-departmental collaboration to create impactful outcomes.I am dedicated to continuous learning, which is why I am currently pursuing a CAPM certification through the Project Management Institute.
Listed skills include Presentation Skills, Public Speaking, Personal Development, Salesforce.Com, and 25 others.
Current workplace
Reginald Ward's current company
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7 roles
Reginald Ward work experience
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Customer Success Manager
Built and maintained strong relationships with a portfolio of clients, serving as the main point of contact for all inquiries, requests, and escalations.Conducted thorough onboarding sessions for new clients, ensuring a seamless transition and understanding of product features and functionalities.Provided ongoing training and support to clients, delivering.
Jun 2022 - Nov 2024
Customer Experience Associate
Jan 2022 - Jun 2022
Patient Services Coordinator
Nov 2020 - Oct 2021
Home Loan Specialist
Sep 2020 - Oct 2020
Fulfillment Associate
Aug 2020 - Sep 2020
Member Services Specialist
Jan 2019 - May 2020
1 education record
Reginald Ward education
FAQ
Frequently asked questions about Reginald Ward
Quick answers generated from the profile data available on this page.
What company does Reginald Ward work for?
Reginald Ward works for Surprise HR.
What is Reginald Ward's role at Surprise HR?
Reginald Ward is listed as Customer Success Manager at Surprise HR.
Where is Reginald Ward based?
Reginald Ward is based in Iowa City, Iowa, United States while working with Surprise HR.
What companies has Reginald Ward worked for?
Reginald Ward has worked for Surprise Hr, Biogen, Pennymac Loan Services, Llc, Amazon, and North Carolina State University.
How can I contact Reginald Ward?
You can use AeroLeads to view verified contact signals for Reginald Ward at Surprise HR, including work email, phone, and LinkedIn data when available.
What schools did Reginald Ward attend?
Reginald Ward holds Bachelor Of Arts - Ba, Psychology from North Carolina State University.
What skills is Reginald Ward known for?
Reginald Ward is listed with skills including Presentation Skills, Public Speaking, Personal Development, Salesforce.Com, Google Suite, Microsoft Powerpoint, Communication, and Active Listening.
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