Regina Bryant Email and Phone Number
At Bank of America, our dedication to customer satisfaction is paramount, and my role as a Complaint Servicing Specialist is pivotal in upholding that standard. Armed with a Bachelor's in Business Administration, I tackle complex customer issues, ensuring a seamless experience that reflects our high-quality service ethos.I thrive in reviewing and enhancing our complaint handling processes, which has led to consistent and swift resolution of escalated matters. My communication and interpersonal skills are instrumental in conveying policy changes and updates to customers, contributing to the team's success in maintaining exemplary customer support standards.
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 250057
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Complaint Servicing SpecialistBank Of America Apr 2024 - PresentTampa, Florida, United StatesInvestigated customer complaints and provided resolutions to escalated issues.Developed strategies to respond quickly and accurately to customer inquiries while maintaining a high level of customer satisfaction.Reviewed existing policies, procedures, and processes related to customer complaints and proposed changes as needed.Created detailed reports on all escalated customer complaints with associated root cause analysis.Communicated effectively with customers via telephone or email regarding their complaint resolution status updates.Monitored the progress of each issue and ensured timely resolution within established SLAs. -
Senior Client Services RepresentativeBank Of America Sep 2017 - PresentTampa, Florida, United States -
Small Business Priority Servicing SpecialistBank Of America Feb 2016 - Present -
Small Business SpecialistBank Of America Sep 2015 - PresentTampa, Florida
Regina Bryant Education Details
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Business Administration And Management, General
Frequently Asked Questions about Regina Bryant
What company does Regina Bryant work for?
Regina Bryant works for Bank Of America
What is Regina Bryant's role at the current company?
Regina Bryant's current role is Complaint Servicing Specialist | Business Administration, Customer Support.
What schools did Regina Bryant attend?
Regina Bryant attended St. Petersburg College.
Who are Regina Bryant's colleagues?
Regina Bryant's colleagues are Melanie Lim, Shridhar Perka, Pat Darco, Cynthia Vasquez, Kiran Manthena, Andrea Picasso, Maria Bazaldua.
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Regina Bryant
Nashville, Tn -
Regina Bryant
Chief Executive Officer & Founder Of Myriad Fleet. Owner Of Spitz, Longmont & Bath Cut Brush Noco.Denver, Co -
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