Regina Prudkov Email & Phone Number

Chesterfield, Mo, Us

• Technical Project Manager for complex internal and external IT projects.• Governance manager for multiple Amdocs accounts. • Leading DevOps actvities for transformation and digital projects. • Plan team activities, including architecture design, timelines, resources, and budget.• Manage a large volume of complex projects simultaneously, including new product implementation.• Initiate and lead SW Technical upgrades (Oracle, Tuxedo, Weblogic, and HP-UX/Solaris to Linux migration) • Arrange and conduct project meetings to resolve issues and provide updates to teams, upper management, and stakeholders.• Assess impact and estimate effort required for new Infra/IT CR, projects, and initiatives.• Provide project status to stakeholders: status and budget reports, project plans, training plans, presentations, and feedback.• Act as a technical point of escalation for customer support issues.• Work in close collaboration with off-shore teams and coordinate project activities between various Amdocs teams. • Manage production deployment of infrastructure activities.• Continuously coordinate with third-party vendors on technical infrastructure issues.

Chesterfield, Mo, Us

• Managed overall infrastructure activities for the Amdocs Delivery team, including design, development, testing, deployment, systems integration and production support within tight scheduling and budgetary constraints. • Oversaw a team of 5 to 10 infrastructure experts.• Created Impact Assessments for new releases and Change Requests for production systems.• Planned capacity for future releases.• Designed, configured and supported architecture of Web Sphere MQseries on NT and HP-UX, Solaris platforms, Linux, High Availability solution for Bell Canada projects.• Created installation plans for new or existing projects.• Provided integration and implementation solutions for new requirements.• Created, supported, implemented and did troubleshooting: software/hardware configurations (UNIX, Windows environments).• Managed and handled general administration of modular offices for potential clients.• Provided second/third-level support and guidance for on-call escalations, complex technical issues and third-party software. • Managed the implementation of SOX infrastructure for security projects. • Configured and handled administration of BEA Tuxedo and Jolt, as well as BEA Web logic server.• Monitored and tuned applications performance.• Provided interface support for Operations scheduling.• Managed software configuration and source code control.