Regina Ridgley Email & Phone Number

Glen Allen, Va, Us

Toronto, Ontario, Ca

Arlington, Virginia, Us

Boolean Girl, a nonprofit founded in 2014, is educating girls to code, build, invent and animate. We provide girls-only and co-ed classes, camps and online education, teaching coding and engineering in an inclusive, welcoming environment.

Mclean, Va, Us

Mclean, Va, Us

Mclean, Va, Us

• Accountable for the daily operation of the Capital One Credit Card Processing platform and management of the third-party Service Providero Prioritization of development work in alignment with strategic IT plans and Business objectiveso Realization of cost savings through consistent platform optimizations in collaboration with Finance partnerso Leader of cross functional monthly operations dashboard reviews celebrating successes, highlighting risks and raising impedimentso Drive collaboration of federated development teams to leverage synergies across functional areaso Collect and present relevant project metrics in quarterly business review sessions attended by Senior Executives representing technology, business and audit/legalo Continuously seek and identify process improvements for internal processes as well as efficiencies with external vendors• Responsible for the professional development of an organization of over 20 full time Associates o Development through coaching, mentoring and leading through change o Empowering Associates to exercise sound judgment in decision makingo Fostering an environment of teamwork and inclusion• Othero Member of the Card Technology Engineering Task Force team focused on operational excellenceo Recognized as a Top 10 Interviewer attracting new Software Engineering talent to the organizationo Mentor to members of the Technology Development Programo Sought out by Business Development teams as an Industry subject matter expert to assist with negotiations of new card partnership dealso Primary catalyst for defining and shaping a progressive, productive and profitable culture across the organization

New York, Ny, Us

Vice President - Business Analyst Manager, Chase Card Services Canada• Responsible for managing the Business Analysis team for the Chase Canada Card Services organizationo Oversaw capacity planning and workload level loading for 10 Business Analystso Accountable for professional development of direct reports – through goal definition, coaching, 1:1 sessions and quarterly performance evaluationso In charge of managing the concept, requirements and analysis phases of the Software Development Lifecycle and its associated deliverableso New Partnership/Sale contract negotiation team for numerous large effortso Primary interface with third party Card Processor (TSYS) for project deliverables and issue escalationo Member of the Steering Committee for Regulatory Enhancements (OCC)Vice President - Business Analyst Manager, IS Core Processing• Responsible for evaluating concepts for proposed enhancements to the C3 Core Processor o Close collaboration with Business partners on use case creation and process flow definitiono Strong focus on capturing and documenting cross functional impacts across Card IT and Businesso Matrix Leadership for large development initiativeso Mentor for onshore and offshore Business Analysts o Accountable for Core Run the Engine BA workload distribution and adherence to SLAs

Columbus, Ga, Us

Associate Client Advising Director•Onsite consulting services for prospective TSYS customers converting credit portfolios to the TS2 Consumer and Commercial card data processing platformsoConsulting assignments throughout North America and Europe ranging from 3 months to 18 months in durationoActive interaction with all levels of Operations within a Financial Institution to include Accounting and Settlement, Business Operations, Business and Technical development teams, Quality Assurance, Legal and Compliance with an open line of communication and frequent program status update presentations to Senior and Executive ManagementoVarious assignments including Business and Technical system requirements gathering, UAT Testing Management, Project Management, Data Migration Analysis and Management, and Post Implementation Production SupportoClose working relationship with geographically diverse Vendors, encompassing scheduling of file transmissions, coordination of production schedules, establishment of Service level agreements and review of collateral outputoLiaison between internal and external Project stakeholders through excellence in communication and detailed process documentation o Strong focus on quality assurance testing of custom development code, defect resolution through defined issue resolution methodology within agreed service level agreement timeframesSenior Project Analysto Specialization in system requirements gathering, data mapping and conversion of data for Security Fraud, Authorizations, Collections, Business reporting and Pricing componentso Involved in onsite conversion and post implementation supporto Provided daily production support to customers with small business, large corporate, and retail credit portfolioso Managed issue resolution through collaboration with technical, business, and QA testing resources

Columbus, Ga, Us

Conversion Project Analyst for credit systems conversions. Consumer credit and Commercial credit portfolio conversions. Extensive expertise in the areas of Authorizations, Customer Service, Correspondence, Collections, Security Fraud, Disputes and Account Adjustments, Portfolio Management reporting and Credit Decisioning strategies.

www.noevog.at

Post Graduate Studies, Data Modeling/Warehousing And Database Administration

Master Of Science

Bachelor Of Science