Providing technology services;Responsible for the entire AWS and GCP Cloud environment;Team and project management;Environment migration;Migration of on-premises environment to AWS cloud, over 60 servers with migration from MySQL to RDS. Definition and implementation of deployment strategy for the development team, implementation of monitoring with Datadog, configuration of redundant Direct Connect tunnel, use of services such as S3, Route 53, Cloudflare, Deployhq, pm2, among others.

Account Manager

Providing technology services;Responsible for the technology team;Responsible for infrastructure;Responsible for hiring and managing the development team, controlling activities and deliveries in various Crypto projects, such as games, transactional investment platforms, human IPOs, 3.0 funds, among others. Definition of delivery flows and project roadmaps. Implementation and maintenance of infrastructure up to the security layer and deployment processes.

Provision of technology, consulting, operations and team management services.

CargoBank is a fintech company dedicated to electronic freight payments.At CargoBank, I am responsible for the following teams:- IT Infrastructure- Customer service- Operations

InterOp is an IT services company headquartered operating throughout Brazil.● I was responsible for the NOC team and dealt with a portfolio of clients from different segments, including public agencies, private companies, educational institutions, and multinationals.● Worked as an account manager for a multinational in the energy sector (Engie), as well as other public and private companies.

Neogrid is a specialized company in the software segment that offers end-to-end solutions in supply chain management (SCM - Supply Chain Management) in Brazil. At Neogrid I worked as the Team Leader for the Middleware (DevOps) and Database team. As part of my tasks and achievements I:● Ensured the support of the company's highly critical platforms based on the DevOps concept.● Managed projects to improve organizational and technical infrastructure; Among the most relevant cases, a project to improve the stability of the company's main data transformation system (Webmethods) achieved great results allowing it to meet an availability SLA of above 99.98%.● Implemented monitoring of metric systems (Grafana).● Reduced and optimized on-call support team activations.● Delivered a complete log solution for bank customers (Graylog).

Codere is a Spanish multinational company founded in 1980, and a key player in the private gaming sector. Main tasks and achievements:● Support coordinator for the totalizing betting project. A project that enabled the transmission and negotiations on horse races between racecourses internationally, promoting Brazilian Turfe globally.● Acting as a Level 3 analyst, I implemented several systems that included a complete help desk infrastructure, support systems, Data Center environment, opened new branches, and was directly involved in the business/product deployment.● Worked on the implementation of a complete online sports betting system, from its conception to maintenance, and evolution of the platform.

Fournetwork was an IT service company headquartered operating throughoutBrazil.● Coordinated the Level 3 support team, acting as a supervisor based on ITIL and Cobit procedures.● I was responsible for technical outsourcing to the client Kepler Weber, restructuring the company's Data Center.● Implemented new solutions to provide greater availability, security, andreliability of services.● Responsible for migrating qmail server to Zimbra Enterprise, and otherenterprise IT solutions such as DNS management, Symantec Backup, TrendMicro antivirus, Firewall (iptables, SonicWall), monitoring, virtualization (VMWare and XEN), configuration of Storages EMC.● I got promoted to infrastructure/support manager.

Responsible for providing services to customers of all sizes, mainly on Linux servers. Participation in systems migration projects, from internet servers to database servers (preparation), as well as specific application servers. Development of documentation with the aim of standardizing services. Technical responsible for the migration of Pharmacies Drogario.

1015 / 5000Resultados de traduçãoRestructuring of the sector adding to it greater responsibilities with regard to the reliability of services, customer service, telephony, proactive management, training of support professionals, among others. Implementation of free solutions for migration from proprietary solutions. Implementation of a monitoring solution, restructuring for structured cabling of all servers through DMZ, designed a redundancy system to failures of the marketed product, as well as other redundant systems, optimization and automation of backup processes, remodeling of the security policy of the company, standardization of processes, implementation of virtualized systems, rules and software adopted throughout the network, implementation of various telephony solutions, surveillance system. Creation of an availability-based targeting system whose availability results accumulate 98%. In this one, I became the founder and president of the employees' association...

Achievements: Responsible for network administration of more than 100 computers, managing Windows 2003, NT4, Linux servers. Responsible for the sales force system, from its implementation to training and support. Supervision of the activities of a person responsible for technical support to users. Training and qualification of a support analyst for the sales force system. Planning and design of the Headquarters communication system, through VPN, using the Linux Debian operating system. Responsible for internet system security, blocking intrusion attempts, anti-virus, anti-spam, etc. Migration to free tools resulting in a considerable cost reduction. Participation in a hardware and software restructuring project that pointed out problems in the network structure, which caused a loss of reliability in security, thus achieving greater stability of the systems, consequently, the satisfaction of the company's management body.

Responsible for customer service, sales and technical support. Installation and configuration of internet access on Windows and Linux.