1. Plan and execute new product launch for 15 new products throughout 2020 and 20212. Liaise and collaborate with KOLs to raise brand and product awareness3. Recruit and monitor sales agent to ensure monthly sales is reached4. Designs, builds, and maintains our social media presence

1. Handle customer complaints on live chat & email 2. Identify and assess customers’ needs to achieve satisfaction3. Provide appropriate solutions and alternatives within the time limits

1. Receive and register clients who come for testing and counselling. 2. Assist in handling inquiries and appointments for services.3. Coordinate among the clients, the counsellor and the clinic service flow. 4. Assist to administer and tabulate all documents required.

1. Conduct merchant training and on-boarding process.2. Handle enquiries from new leads, brief and advise terms & conditions of participation.3. Resolve issues feedback by merchants.4. Brainstorming and create new content for articles related to industry.

1. Search for suitable candidates through online employment sites, forums, group chats, etc.2. Conduct interviews and filter applications to fill open positions.3. Complete paper work for new hires.4. Assisted in training new interns.