Testing Business Analyst, with several previous years of experience. I'm highly organized, detail oriented, a dependable team player with strong analytical and project management skills that allow me to make sound judgment under adverse conditions resulting in favorable outcomes for the company. My recent focus is client relationship building. My goal is to expand my in knowledge in programs such as SQL, Tableau, and Salesforce while continuing to provide the best possible service to my clients.As a TSO at TSA, I uphold high standards of integrity and professionalism while performing various screening and security functions. I have earned commendations for my excellent attention to detail and my ability to handle complex situations with calmness and efficiency. I also coach and mentor other officers on best practices and policies, demonstrating my leadership and teamwork skills. I am also expanding my career goals by gaining the knowledge and certifications of becoming a Business Analyst.Some of my core competencies includeBusiness Analysis / Tech Sale / Process Improvement / Reporting / DocumentationCommunication / Complex Problem-Solving / Technology UtilizationRelationship Building / Stakeholder Engagement / Attention to Detail