Commercial Property Damage Claims Adjuster Supplements and Subrogation, Repairs, setup and monitored Rentals, identify if there are injuries, if the injures are resolve the minor BI claims. Complete Large Loss Reports over $50K, complete coverage templates, set reserves, order police reports, obtain driver, witness statements & determine liability. Handle commercial and personal auto repairs.

Prepare incomes taxes for individuals and business owners utilizing Bank statements, W2s, 1099-Misc, 1099-R, 1099-Int and Social Security statements, setup direct deposits for refunds to go into client's bank accounts, print checks, research current tax laws and changes as well as interpret tax transcripts, and process credit card payments.

Safeco & Allied Mutual Made initial contact calls for new auto claims for Safeco auto and was moved over to Allied Mutual to handle flood property claims in Houston, TX for Hurricane Harvey, completed file reviews, verified measurements, damage line items with property damage photos, proceeded with approving requested payment, and/or rejected submissions resubmitted to property appraisers for revisions. Used Xactimate along with Xactianalysis for this project.

Handled & Evaluated minor property claims, such as thefts, blown down trees, fences (wooden and chain-link), and contents. Set reserves, settled claims, issued payments within designated time frames. Also drafted withdrawal & denial letters.

nvestigated losses, evaluated liability and catastrophic damages, negotiated towing and storage bills and settled auto property claims for 1st party, 3rd party & Total Loss claims. Initiated salvage assignment pickups, inspections, and rentals. Evaluated estimates and photos for damages, created valuations for total loss vehicles, input payment templatesin file notes, reviewed state specifics requirements with every claim exposure, created and submitted payments within authority, and set reserves.

Investigated losses, evaluated liability and catastrophic damages, negotiated towing and storage bills and settled auto property claims for 1st party, 3rd party & Total Loss claims. Initiated salvage assignment pickups, inspections, and rentals. Evaluated estimates and photos for damages, created valuations for total loss vehicles, input payment templates in file notes, reviewed state specifics requirements with every claim exposure, created and submitted payments within authority. In meeting state requirements submitted proof of insurance on behalf of the customers to DMV per state require-ments via online submissions process. Generated settlement letters, requested title, lien releases & Power of Attorneys (POAs); requested Letter of Guarantee whenever payoffs exceeded the Actual Cash Value (ACV). Requested death certificates when a title owner was deceased along with the Affidavit of Heirship. Whenever a title was signed incorrectly requested Affidavit of Correction.

State FarmAuto Express Claims Adjuster – Handled catastrophe auto insurance claims in the express department – thisinvolved inbound and outbound customer calls, establishing cause of loss, scheduled inspections, arrangedvehicle tow pickups. Whenever the initial assessments determined vehicle was a possible total loss, setup directbilling with rental companies. Reviewed estimates, rental, and towing invoices – verified if charges were goodand issued payments. Completed conference calls with repair facilities and rental agencies to insure customer needs were met.

Processed & researched Collateral Protection (CPI) insurance claims for total loss and repair autos, coordinated and confirmed vehicle locations. Completed daily claims tasks, such as setup initial claims, verified current mailing addresses and phone numbers, and made corrections when needed, completed appraisal assignments and changes, followed-up on appraisal status with vendors, daily interaction with accounts and members. Reviewed loan documents to verify monthly payment amounts and CPI increases, also verified if an account was past due, submitted request for police reports and release authorizations. Input vendor invoices daily. Completed an average of 10 to 20 claims per day with minimum to no errors. Consistently met total loss and theft production goals two (2) both lead to receiving quarterly bonuses.

Allstate Sandy StormProcessed catastrophic auto claims for private and commercial vehicles, this involved answering customer calls, inputting templates, followed-up on title paperwork, requested authority for claim payments, along with issuing payments. Coordinated vehicle pickup assignments with salvage vendors. Specifically selected to handle Bankruptcy Claims. Generated letters requesting title, lien releases & Power of Attorneys (POAs); requested Letter of Guarantee from lenders whenever payoffs exceeded the Actual Cash Value (ACV). Mailed certified letters and checks to policy holders & lien holders. Submitted request to attorneys for Letter of Representation.

CoreLogicProcessed bank foreclosed maintenance work orders for property maintenance while meeting production requirements. Reviewed property photos before and after the vendors cleaned up and removed debris in order to verify the jobs were completed according to compliance and client specifications. Verified all before and after photos were exact replicas in order to make sure the work was completed. Also researched and resolved problem work orders such as address verification, established if properties were vacant or occupied. If property was occupied, subsequently contacted client and/or local law enforcement served & posted the eviction notice. Communicated with vendors on a daily basis; also negotiated invoices resulting in them completing jobs for less than the invoiced amount(s) and never paid an invoice until all requirements were met.