Reg Martin Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Key member of the Commercial Package Division and reporting to the AVP, Head of the department, working alongside the underwriting team on P&C accounts throughout all Provinces concentrating on Ontario and Western Canada. • Underwrite/analyze new business for risk profitability by assessing exposures and hazards as determined by review of underwriting data, claims, financial and engineering data.• Underwrite renewal business according to current underwriting approach and philosophy in a service oriented environment, ensuring high renewal retention.• Maintain the long term profitability of a portfolio of accounts, within the bounds of internal underwriting guidelines and individual underwriting authority. • Develop and maintain positive business relationships with contracted producers including solicitation of new business opportunities and participate in production trips and corporate functions for marketing purposes as required.

London, Canada Area

Created a cohesive and collaborative team environment. Established team leadership and technical guidance in support of the Department’s goals and objectives. Produced Monthly reports that effectively communicated to Senior Management the progression achieved towards executing business development strategies.

Mississauga, Ontario

Promoted to a newly created role to find innovative ways to expand the growing Commercial Lines business. Partnered with divisional VPs to create and implement a national business strategy. Reported to the President, leading a team of 4.☑ Optimized broker management and overhauled portfolios that improved quality of business, loss ratios, and profitability by broker.☑ Created a cohesive and collaborative team environment between all divisions where none previously existed.☑ Maximized profits by creating a “one-stop-shopping” formula of cross-selling a diversified portfolio of multi-lines to brokers which provided more selection and helped to close more sales.☑ Achieved much-needed consensus from all divisions to work together towards common organizational goals and objectives which improved employee performance, morale, and bolstered employee engagement and retention.

Mississauga, Ontario

Awarded the company’s first AVP of Commercial Lines Underwriting position. Introduced standard Commercial Lines business across Canada that involved standardizing wording and coverages, developing KPIs/performance agreements, and working with IT constructing a policy delivery system to brokers. Reported to the President and led a team of 16.☑ Captured a portion of the insurance market by successfully battling against stiff competition.☑ Created a Commercial Lines underwriting team by leveraging expert recruitment, training, and coaching practices that produced high-quality underwriters capable of writing profitable business.☑ Convinced brokers to give standard Commercial Lines business to a company with no previous track record in this area.☑ Secured new business opportunities by leveraging strong, past relationships with key broker clients. ☑ Diversified the portfolio to offer brokers more products and services that attracted more business rapidly.

Mississauga, Ontario

Appointed to a newly created strategic leadership role. Transformed performance of a department that suffered from a lack of structure, focus, and standards. Reported to the SVP of Strategy, Marketing and Operations, led 3 direct reports, and oversaw 50 employees from the Ontario and the Western Region.☑ Optimized organizational productivity, efficiency, and profitability in 6 months by restructuring the call centre process, improving underwriting knowledge, and implementing superior underwriting standards and guidelines.☑ Hired, mentored, guided, and managed the BC Branch Manager who was promptly promoted to Director.☑ Promoted to AVP as a result of achieving outstanding financial performance results.

Mississauga, Ontario

Returned profitability to an operation that struggled for 10 years. Reduced risks of writing non-standard business and not having proper standards, structure, and guidelines in place. Reported to the Operations Director of Specialty Programs. Performed robust analyses and provided knowledge transfer to underwriting teams that set the stage for more growth.☑ Overhauled the entire underwriting portfolio. Cancelled unprofitable programs and expanded standard Commercial Lines property insurance business that was virtually non-existent.☑ Reduced risk and created more sales opportunities through product diversification that added low-risk, standard Commercial Lines products to the portfolio offerings.☑ Contributed Commercial Lines expertise to the acquisition of the Insurance Company of Prince Edward Island (ICPEI) which was integral in adding profitable, standard insurance business to the product mix.

Toronto, Canada Area

The main objective is to ensure the successful maintenance and growth of IBAO membership.Promote IBAO products and services to new and existing IBAO member offices.

Ayr, Ontario

Sought out to bring underwriting knowledge and leadership to a business that was in decline due to an operation that needed direction with their product quality/selection and organizational structure. Transformed it into a well-oiled, profit-generating machine through strategic improvement initiatives. Reported to the President and CEO.☑ Amplified premium growth 25% over 2 years and captured millions of dollars of profit in 2010 by designing and deploying end-to-end processes and guidelines that boosted productivity and profitability. ☑ Spearheaded change management activities that focused on bringing the underwriting team’s knowledge of products/services and guidelines up to the highest standards and practices.☑ Influenced existing independent agents to embrace a collaborative, team-based way of doing business that helped to enhance performance quality and productivity levels.

Toronto, Canada Area

☑ Assumed all aspects of business development and management of independent brokers.

Cambridge, Ontario

Selected to guide and mentor a team of 25 insurance professionals. Led robust change management initiatives that turned around diminishing revenue and profit levels. Accountable for workflow, all aspects of broker interface, quality levels of underwriting and team performance, underwriting standards and practices, budgeting and forecasting, and technical guidance.☑ Close to DOUBLED the insurance product portfolio over 4 years.☑ Met and often exceeded budget targets.☑ Designed, delivered, and deployed the company’s underwriting business plan and philosophy.

Toronto, Ontario

Promoted into this management position after completing a successful tenure as a Senior Marketing Representative in Personal and Commercial Lines. The office was moved to the head office in Cambridge.☑ Hand-picked by the Regional Manager to build and develop a team of new underwriters with limited amount of practical work experience.☑ Completed a successfull 18-month underwriter development training program that produced a team of highly qualified and performance-driven professionals who wrote profitable business.☑ Increased productivity volume per underwriter by closely monitoring their performance and providing them with the tools and resources to meet aggressive KPIs.☑ Oversaw and achieved high service standards regarding new business and renewals.

Ottawa, Canada Area

☑ Promoted to Commercial Lines Underwriting Manager as a result of successfully demonstrating strong Loss Prevention knowledge and leadership capabilities.

Ottawa/Toronto, Canada Area

☑ Launched an exciting, fulfilling, and accomplished career in the Personal and Commercial Lines insurance industry!

Canadian Risk Management

Chartered Insurance Professional

B.A., Political Science