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Amrit Rehal Email & Phone Number
Senior Business Consultant
at
Bell
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Business Consultant
Location
Toronto, Ontario, Canada
Company size
Who is Amrit Rehal? Overview
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Quick answer
Amrit Rehal is listed as Senior Business Consultant at Bell, a with 33835 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Amrit Rehal.
Amrit Rehal previously worked as Process Improvement and Support Specialist at Freedom Mobile and Process Improvement & Support Specialist at Freedom Mobile. Amrit Rehal holds Computer Systems Technician - Network Systems Diploma, Network Systems from Mohawk College.
Company email context
Email format at Bell
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Bell
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Profile bio
About Amrit Rehal
I am a Process Improvement & Support Specialist at Shaw Communications, where I apply my Project Management Professional (PMP) and Lean Six Sigma Green Belt (LSSGB) certifications to enhance the efficiency and quality of the Customer Care operations. With the help of a team of analysts and specialists, I identify, analyze, and resolve incidents and problems, using agile and lean methodologies and tools. In the past year, we have reduced the average resolution time by 15%, increased the customer satisfaction rate by 10%, and implemented multiple process improvements to enhance operational efficiency.I also have a background in leadership and coaching, having previously managed a team of help desk agents at Shaw. I supported their development and performance by providing constant feedback, training, and recognition. As a Team Lead, I also organized daily plans, weekly reports, and monthly meetings to ensure the workload distribution, productivity, and quality of the team. I have a passion for learning and improvement, and I am currently pursuing my Bachelor's degree in Business/Commerce, General at Lovely Professional University, while also completing online courses and certifications in business process improvement and related topics. My goal is to apply my knowledge and skills to deliver innovative and customer-centric solutions that enhance the value and satisfaction of Shaw's services.
Listed skills include Virtualization, Tcp/Ip, Mail Server, Unix Administration, and 23 others.
Current workplace
Amrit Rehal's current company
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Bell
7 roles
Amrit Rehal work experience
A career timeline built from the work history available for this profile.
Process Improvement And Support Specialist
Process Improvement & Support Specialist
Team Lead - Help Desk
Leadership• Managed distribution workload by making daily plans with the team at the beginning of the day according to business needs and individual agent skill development. • Identifying individual strengths and areas of opportunities for their overall development and career goals by constant coaching, semi-monthly meetings, and Quality Assurance. • Providing weekly reports and analysis of the workload of the team, different tasks and identifying areas of improvement to increase productivity. • Organized Weekly touchpoints with agents for both way communication and knowledge transfer. • Ensured the long-term organizational and team success by implementing multiple changes based on the feedback of the team to simplify the tasks to deliver them within the SLA.• Training and onboarding the new hires in the team along with creating/updating the training material.• Analyzed trends in customer complaints to transform data into insights and drive improvement.• Strong communication and persuasion skills. Collaborating with both internal and external teams. Process refinement and improvement. Training Development and Facilitation. Projects and PDP's.
Jan 2019 - Apr 2020
Help Desk Specialist
Feb 2018 - Dec 2018
Field Service Technician
Jun 2017 - Mar 2018
It Technician (Co-Op)
Working with Halton District School Board gave me a lot of experience and i have learned many qualities needed for the full time job.Job Tasks includes the following-1. Reimaging (with clonezilla, fog server), Troubleshooting and setting up the laptops.2. Setting up and enrolling the Chromebooks and other devices such as Ipads.3. Managing and creating the tickets on the service desk.4. Working fast to always meet the number of tickets.5. Managing aand keeping the track of inventory.6. Troubleshooting the laptops, ipads.7. Provided IT support as a Halton IT Technician in Halton region at summer camps for students.
Jan 2016 - Sep 2016
Team & coworkers
Colleagues at Bell
Other employees you can reach at bell.ca. View company contacts for 33835 employees →
JP
Jonathan Pelletier
Colleague at BellLongueuil, Quebec, Canada
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MC
Marie Charest
Colleague at BellLaval, Quebec, Canada
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PP
Preet Panchal
Colleague at BellToronto, Ontario, Canada
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DJ
Dwayne Johnson
Colleague at BellBrampton, Ontario, Canada
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SG
Sodaba G.
Colleague at BellToronto, Ontario, Canada
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JP
Jessica Polverari, Cpa, Ca
Colleague at BellMontreal, Quebec, Canada
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DF
Dave Frizzell
Colleague at BellLondon, Ontario, Canada
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DC
Darryl Coombs
Colleague at BellSt John’S, Newfoundland And Labrador, Canada
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DC
David Cromarty
Colleague at BellSt John’S, Newfoundland And Labrador, Canada
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AL
Aldo Lemmtti
Colleague at BellLongueuil, Quebec, Canada
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Jonathan Pelletier
Colleague at BellLongueuil, Quebec, Canada
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MC
Marie Charest
Colleague at BellLaval, Quebec, Canada
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PP
Preet Panchal
Colleague at BellToronto, Ontario, Canada
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DJ
Dwayne Johnson
Colleague at BellBrampton, Ontario, Canada
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SG
Sodaba G.
Colleague at BellToronto, Ontario, Canada
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JP
Jessica Polverari, Cpa, Ca
Colleague at BellMontreal, Quebec, Canada
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DF
Dave Frizzell
Colleague at BellLondon, Ontario, Canada
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DC
Darryl Coombs
Colleague at BellSt John’S, Newfoundland And Labrador, Canada
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DC
David Cromarty
Colleague at BellSt John’S, Newfoundland And Labrador, Canada
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AL
Aldo Lemmtti
Colleague at BellLongueuil, Quebec, Canada
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2 education records
Amrit Rehal education
Computer Systems Technician - Network Systems Diploma, Network Systems
Bachelor'S Degree (Distant Education), Business/Commerce, General
FAQ
Frequently asked questions about Amrit Rehal
Quick answers generated from the profile data available on this page.
What company does Amrit Rehal work for?
Amrit Rehal works for Bell.
What is Amrit Rehal's role at Bell?
Amrit Rehal is listed as Senior Business Consultant at Bell.
Where is Amrit Rehal based?
Amrit Rehal is based in Toronto, Ontario, Canada while working with Bell.
What companies has Amrit Rehal worked for?
Amrit Rehal has worked for Bell, Freedom Mobile, and Halton District School Board.
Who are Amrit Rehal's colleagues at Bell?
Amrit Rehal's colleagues at Bell include Jonathan Pelletier, Marie Charest, Preet Panchal, Dwayne Johnson, and Sodaba G..
How can I contact Amrit Rehal?
You can use AeroLeads to view verified contact signals for Amrit Rehal at Bell, including work email, phone, and LinkedIn data when available.
What schools did Amrit Rehal attend?
Amrit Rehal holds Computer Systems Technician - Network Systems Diploma, Network Systems from Mohawk College.
What skills is Amrit Rehal known for?
Amrit Rehal is listed with skills including Virtualization, Tcp/Ip, Mail Server, Unix Administration, Microsoft Office, Wlan, Wireless Networking, and Css.
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