Reham Abdelkader Email & Phone Number

New Cairo City, Cairo Governorate, Eg

• Create social media strategies for all new accounts.• Analyse competitors' social media performance. • Provide SEO recommendations when needed.• Brief designers, creative team, and media buyers on any new account or content plans.• Work with creative team to create content for social media platforms for different accounts.• Make necessary edits to social media content to fit each account’s tone of voice and style. • Plan and schedule content in advance.• Prepare monthly performance report and amend each account’s strategy if needed.

• Manage the company’s Facebook page and Instagram account.• Create and implement monthly scheduling plan.• Create posts: design and copywriting.• Design visuals using Adobe Photoshop and Adobe Illustrator. • Edit footage and create 2D animation videos using Adobe Primere.• Create social media campaigns and optimize them to enhance their performance and impact according to the company’s needs

Cairo

• Hold meetings with professional trainers to agree on terms of partnerships to deliver their trainings at our premise.• Handle all financial matters; cash flow, payroll, bonus incentive, budgeting, as well as financial agreements with other entities and partners.• Supervise and train all employees and summer interns on admin tasks, office management, and social media management.• Write different proposals for partnerships and rental purposes.• Plan employment acquisition according to business needs by screening, filtering, and interviewing candidates.• Create job description for current and new employees.• Create rules and policies for employees, trainers, and clients.

• Assisting the account manager with all tasks.• Preparing design presentations for the clients.• Receiving clients’ comments and reporting them to the designers.• Following up with on-ground workers to meet project deadline.• Preparing project quotations.• Following up on due payments.

• Monitoring instructors to check their performance.• Coaching instructors to achieve higher performance.• Leading workshops for weak instructors and following up on their progress.• Assigning instructors to new assignments based on their general performance and points of strength.• Handling disgruntled clients and resolving their issues.• Ensuring all instructors are following the procedures, rules and paperwork.• Orienting new instructors on how to handle different situations and problems inside the class, how to give exams, and provide them with ideas for activities.• Analyzing client satisfaction surveys.• Handling any issues that rise in the survey to ensure continuous client satisfaction improvement.

• Assisting the Supervisor with all tasks.• Orienting new instructors on processes, classroom rules and needed paperwork.• Handling disgruntled clients.• Resolving instructors’ issues and providing them with ideas for activities and ways to improve the students’ performance.• Conducting placement tests.

• Improving English speaking, reading, and writing skills to adult clients, including handling negotiations, meetings and presentations.• Examining students at the end of levels to test their progress.• Planning and implemented detailed action plans for weak students.