Reham Ehsan Email & Phone Number

Egypt

Cairo, Egypt

Cairo Governorate, Egypt

 Reporting to Director of Sales Dealing with high profile clients. Handling customer’s telephone calls and visitors professionally by pleasant & professional manners. -Introducing myself to visitors – checking business card for security purposes.  - Greeting visitors and escorting to Management office.  Scanning all business cards through card scanner for customer’s easy access. Establishing and maintaining the Filing Systems(s) in a systematic, effective and continuous manner. Diary daily access for customers scheduling to ensure meetings, registration and payment on place. Coordinate sales operations with all other departments/divisions Seek out and target new customers and new sales opportunities Initiate action plan/plans to approach and secure new business. Extensive knowledge and understanding of property management including technical, legal, and professional aspects; Assigned monthly, quarterly and annual targets. Maintained proper lines of communication with all clients Researched the market for new clients and offered our business to them Customized my sales pitch to each client A creative and analytical approach to solving property problems; Strong negotiating and communication skills, especially relating to property issues; Sound IT computer skills, particularly in the use of Microsoft Word and Excel; A desire to meet customer expectations, strong service orientation. Set up price advantage and discount contracts to key clients Provided customer support to resolve product issues prior to escalation Achieving sales target Maintain knowledge on competition and prices Must attend mandatory training classes, workshops and seminars. Updating Oracle system consistently Weekly reports for line manager Must work weekends and holidays based on shift rotation Occasional travel may be required Map and adapt key performance indicators.

Egypt

Dubai

• Reporting to the Director of Investor Relations• Handled all the requisite inquiries of shareholders regarding Emaar stocks.• Preparations of Annual General Meetings.• Preparations for the dividend distributions• Liaise / Deal with Dubai Financial Market regarding Shareholders Register and monthly reports.• Corresponding with Board Members regarding Company issues and Board Meetings.• Responsible for all issues related to Emaar Shares and Shareholders enquiries.• Assisted and Managed Company Secretary’s schedule and rush assignments by assisting with unplanned appointments/meetings/conference calls.• Oversaw the VP overseas travel arrangements, conferences, Visa and accommodation.• Established an effective filing system by saving documents electronically for quick access.• Handled and reviewing all legal documents and contracts of the company.• Prepare letters and other related documents from rough drafts, completed materials and makes corrections. • Gathers and compiles information as requested; prepares related reports or documents. • Maintains departmental and personnel documents (filing). • Inventories, orders, and maintains office supplies. • Screens and distributes incoming correspondence. • Composes routine letters and replies based on general instructions. • Greets visitors and answers shareholders telephone inquiries; takes messages and replies to questions in accordance with general instructions. • May make work assignments and review the work of designated employees. .• Acts as custodian of corporate documents and records, Directs preparation and filing of documents.• Creates and maintains database and spreadsheet files.• Maintained and managed a petty cash for the office.

Bachelor'S Degree, English Literature, Good

High School