Frequently visit Western Region cities different sites to ensure IT inventory is updated and solve any Issue of ISA Servers and User Pc's. Responsible for third-level support for all server related issues. Managed user accounts, groups, print queues and controlling access rights using Active Directory. Maintained technical knowledge in networking area; operating system (Server and PC). LAN Administration: added users; printers; removed users; controlling access right list. Monitored server performance. Responsible for creating, testing PC images using Image Centre and Ghost. Support more than 250 users at the Site. Backup administrator User Setup - Added user I.D.s; set-up printers. or Mobile; Internet/Proxy server; data directories; special software, etc. Participated in complete system builds, upgrades, migrations, code deployments and patch management. Implemented security policy and virus protection. Administered change management related to server upgrades and software installation. Prepared and maintained documentation of technologies, standards and procedures. Physical setting up of computers and software system installation for various computer applications & programs. Assisting office workers with their computer desktop systems

* Assisting office workers with their computer desktop systems * Providing computer support services both for software and hardware for an organization’s employees *Testing of computers and ensuring that computer systems are functioning properly. * Physical setting up of computers and software system installation for various computer applications and programs * Identifying and solving any problems that affect computer operating systems * Discussing with individual staff members who work on the computers what the problems is in order to figure out how to help solve the problem. Individual assessments of computer systems to identify the problem(s) * Help in examination of network servers equipment and maintenance * Maintenance of networking systems * Maintenance and upgrading of computer systems or offering recommendations on upgrades needed * Networking and connecting computers within the same organization to enhance communication * Training staff and orienting them on how to use computer hardware and software systems * Troubleshooting routine problems and maintenance of servers * Responsible for ordering or buying of computer systems that are required or alternatively, working in close liaison with the purchasing and supplies department. This is after carefully assessing the computer needs in the organization * Carrying out other duties as you may be requested by management * Maintaining other computer peripheral devices such as printers and solving printing problems if they arise.

• Install new computer systems and peripherals, and manage the related inventory for updates / moves and changes.• Administrator of ISA and ROOT server 2003 for the site office staff .• Configure corporate Exchange, POP3 Emails of users in Company network• Receive incoming calls to the site computer helpline and log those calls into the call tracking system• Arrange for hardware related repairs for PC’s, laptops, printers as well as other peripherals• Administration within the Active directory and any related group policy objects• Install / configure and troubleshoot desktop software applications• Resolve user service requests in person or by using remote software; educate users to maximize their effectiveness• Assist with system management troubleshooting and functions• Troubleshoot network connectivity issues• Administer & maintain customized Symantec Ghost images • Inventory & maintain hardware / software for multiple departments• Occasional afternoon / evening work as required

• Analyze, design, implement, and maintain computer network using Novell Network and windows 2000 server. Design and troubleshoot various network configurations including Ethernet client-server and peer to peer network. Analyze customer requirements and design. • Working with in the Web development team, with strong technical support available, principally responsible for layout and graphical design of web pages.• Original design concepts for logos and corporate identity works. • Responsible for the control of 120,00 0 line items of inventory in the operation and maintenance of a 1000 bed hospital and warehouse.• Daily transaction of all items and dealing with accounts, and matching the balance in Store, Accounts and Main office.• Handling other sites and installing the computer system and training the person about inventory control and Data Entry.• Maintain records, logs, and reports of activities as required by the Director• Controlling site stores and doing perfect inventory year by year, Updating catalogs day by day.• Troubleshooting hardware and Windows platforms by on-site, phone service and by using remote access.• Troubleshoots LAN (Cable, Wireless) and peer-to-peer connections.• Implements Network security policies in new delivered desktop units.• Assist and responsible in joining of computers at domain and user accounts on active directory.• Responsible in Customer handling and doing of technical reports.

Sales & Purchase