Rehan Shah Email & Phone Number

Delhi, Dl, In

As Chief Technology Officer, ZMQ, I am managing the technology and a large team of Developers, Engineers, Social Development Experts and Business Executives. I am responsible for providing Technical Leadership and Management on ZMQ Projects on Healthcare, Micro-finance, Education and Rural Initiatives.  Responsible for Design, Development, Implementation, Delivery, O&M of Products, Framework and Services Responsible for setting up last-mile Technology linked development solutions in Communities across India and Africa; Designed and Implemented MIRA Channel for Maternal Child Health in Mewat and Odisha and Scaled in Herat Province in Afghanistan and in 5 Districts of Uganda after adaptation and localizations; Developed ZMQ’s ACTS Platform for Tuberculosis, developed tools for patients & communities and implemented the Project with Haryana, 8 districts of India with National TB Elimination Program (NTEP) and have scaled the ACTS 13 Districts in Uganda and 4 provinces in Rwanda; Developed IoT based Nutrition and Immunization Intervention in Mayurbhanj District in Odisha in partnership with Heifer Inc; Presently working on ZMQ’s AI for Development Program and building a GIS Data collection, Analytics and Prediction platform for infectious diseases for ZMQ Global in Montreal, Canada; Implementing ITIL and ITSM process integrations that included full assessments, architecture, design, planning, implementation and roll out in the areas of people, process, technology and information

As Consulting Chief Technology Officer, I manage technology and a large team of Developers, Engineers, Social Development Experts and Business Executives across organisations. I provide Technical Leadership and Management Projects on Technology, Corporate Engagement and Delivery Systems, Healthcare, Micro-finance, Education and Rural Initiatives.  Leading the Design, Development, Implementation and O&M of Products, Framework and Services Implementation of IT Infrastructure, Security and Data Center operations and Managed Service  Implementation of ITIL and ITSM process integrations including full assessments, architecture, design, planning, implementation and roll out of people, process, technology and information Migration and Modernisation of IT Processes from Support Functions to Business Unit.

Santa Clara, California, Us

As Lead Technical Executive for India, Aepona/Intel Projects for Business and Service Deployments, I managed a large team comprising of varied skill-sets, geographies and time-zones. I provided On-ground Technical Leadership and Management for Intel Telecom Projects.  Drove the Evolution and Implementation of the API Monetization Platform (AMP 4.10 and 5.0), Products and Delivery of Customizations and Integrations with the telecom Network Lead Solution Architect, Business Analyst, Technical and Delivery Leader for Airtel and Vodafone Projects for the API Monetization Platform. Leveraged teams of skilled resources in US, UK and Sri Lanka. Led the solutioning and technical scoping with Airtel and Vodafone India Active involvement in IT Security, Infrastructure and Data Centre Deployment, Implementation and Operations for Airtel and Vodafone Products Lead Requirement Analyst and Solution Architect for Google and Bango technical integrations and operations for Intel India (Vodafone and Airtel Projects) Delivered IT Services Management solutions based on ITIL best practices focusing on the people, process, technology, organization and integration perspectives of providing business solutions within IT Strengthened and Organized Operational Tasks (Technical KPIs, Managed Service, Performance Monitoring, Provisioning, Platform Extensibility, Migration, PoCs, etc) Actively contributed in P&L and revenue recognition. Also involved in creating the Sales Charter and Presales for future initiative.

Gurgaon, Haryana, In

Gained insightful exposure to the telecom business while spearheading NPD, SDP and VAS Deployments and Operations PAN India. Strategized Vendors and Partners Management for timely delivery of Products and Platforms. Head of SDP, NPD and VAS Implementations, Deployments and Operations Led the Designing, Implementation and Operations of Telecom Products, mCommerce and Banking Framework and Services Evaluated and Recommended new technologies to satisfy business requirements Conceptualised, Designed, Implemented First of its kind of SIM Pair / Handset Bundling Offer Product for Telecom Industry Successfully executed the Migrations of Data Centres, IT Platforms and Services  Actively involved in Profit Booking for VAS and NPD Services. Initiated and strategized Vendor and Partner Management for getting COTS products and services on Revenue Share basis Created and Applied many ITIL and ITSM process integrations that included full assessments, architecture, design, planning, implementation and roll out of people, process, technology and information

Gurgoan, In

Significantly contributed to business growth by conceptualizing and implementing innovative NPD, VAS and SDP Services and Operations. End to end responsibility for VAS and NPD projects including solution designing, installation, integration and implementation of SDP and VAS services. Head of NPD, VAS and CCT Implementations, Deployments and Service Platform Operations Led the Solution Designing, Integration, Implementation and Operations of SDP and VAS Services  Successfully executed the Migrations of Data Centre, IT Platforms and Services  Remodelled, Implemented and Managed the Call Centre IT and Technology Infrastructure Increased productivity and service availability with new operational processes and standards Involved in Profit Booking for VAS and NPD Services Regularly organised Mentorship Programs on Telecom Technologies to educate Teams and Management Resources  Boosted delivery qualities with KPI Matrix creating a rise in MTTR within 6 months Procured and managed operational resources for external and internal agencies for implementing projects

Gurgaon, Haryana, In

Worked with prestigious national and international clients across diverse roles and honed my skills in Program Management, Business Analysis, Solution Architecture and Service Delivery. Steered efforts in integrating Telecom Operators and Banks. Member of Core team for solution design, architecture, deployment and implementation of mobile commerce and banking framework and services Delivery, Program, Product Management, Deployments and Implementation, O&M and Support Managed integration with the Telecom Operators and Banks Handled International IT Deliveries and Operations (France Telecom being the major client)

Gurgaon, Haryana, In

As part of the Bharti Airtel, I have worked with prestigious VAS Projects and honed my skills in business analysis, solution architecture and service delivery. I have gained insightful exposure in working of telecom business and been part of design and development of innovative technology solutions like Airtel mCommerce and other VAS.Highlights:- Core team member for design, deployment and implementation of mobile commerce and banking framework and services. This laid the foundation of Airtel Money solution. - Conceptualized and implemented various innovative Telecom IT and VAS Products and Services.- Installation and Implementation of VAS Systems and Services for PAN India Roll-outs

Gurgaon, Haryana, In

Worked on prestigious VAS Projects and honed my skills in solution architecture and service delivery. I gained insightful exposure in working of telecom business and been part of design and development of innovative technology solutions like Airtel mCommerce and other VAS. Core Team Member and Technology Lead for design and development, deployment and implementation of mobile commerce and banking framework and services. This laid the foundation of Airtel Money and Airtel Payments Bank Designed, implemented and managed Telecom IT and VAS Products and Services Conceptualized and implemented various innovative Telecom NPD Services. Migration and Implementation of NPD and VAS Systems and Services for PAN India Roll-outs

As part of the Bharti Airtel Circle Team (formerly Hexacom India Limited), I worked on implementation and migration of VAS Projects. I gained insightful exposure in working of large telecom business. Designed, implemented and managed Telecom IT and VAS Products and Services Implemented and commissioned Central LAN/WAN/VLAN Connectivity and Security Policies Implemented and Migrated Services pertaining to Mediation, CCT, IN/Billing, Telecom Services Managed Call Centre Technology, Nortel Call Centre Equipment and Call Centre IT Infrastructure Managed Network Operations and System Administration, Implementation and Maintenance during rapid growth period of Telecom. Process and Security Auditor

- Provided consultancy and training services to clients spread across diverse industries. - Role was to provide IT Management and to take care of the critical operations.Hotel Holiday Inn, Jaipur Hotel Indiana Classic, JaipurHotel Jaipur Darbar, Jaipur Monilek Hospital, JaipurNetVision Institute, The Java Guru, Jaipur

Management of the institute, Coordination, Financial Tracking, Planning and Implementation.

- Managed and Maintained Property Management System- Y2K Migration initiated for Clarks Group IT Systems.- Education to Staff- MIS reports and EDP Activities

Delhi, In

- Involved in Computerization of various departments, viz. Material, Billing, Accounts, Tender, Shares, Personnel, etc.- Development and handling various processes of Material Department, Preparation of Material Lists from Tender Schedule, Short-listing Suppliers and placing orders.- Tracking of inspections and dispatch of material and progress.- Financial tracking of Railway Bills.

Doha, Qa

- EDP Activities for Rajasthan.- Maintaining applications of investor, Outstanding, Bank Reconciliation.- MIS and Reporting.- Initiated Database Sales and Marketing in Northern India.- Developed Software as per the changes and new requirements.

Handled the Computer DivisionDeveloped applications for Department of Anesthesiologists related to accounting, confirmation, outstanding and relieving letters for the doctors

Programming in Cobol, Clipper 5.2 and FoxPro 2.5 for Accounting Payroll and Inventory packages for Institutions and Financial Organizations

Executive Post Graduate Program In Strategic Management And Marketing Management, Business, Management, Marketing, And Related Support Services

Bachlor Of Science, Physics, Chemistry, Mathematics

Xii, English, Physics, Chemistry, Mathematics, Biology