Working within the services organization to develop customer success programs across multiple product lines. Build and manage Customer Success Teams focused on providing meaningful partnerships to the customer base and helping them achieve their organizational goals and objectives. Providing ongoing assistance throughout the organization for company initiatives, multiple product lines and service offerings.

Dynamic and results-driven Chief Operating Officer with over 25 years of experience in leading operational strategies, optimizing business processes, and driving organizational growth. Proven track record in enhancing efficiency, reducing costs, and fostering a culture of continuous improvement. Successfully led the company through acquisition, integrating operations and maintaining business continuity.• Spearheaded the development and implementation of operational strategies from startup to sale.• Recruited and managed cross functional teams across the organization, fostering a collaborative and high-performance culture.• Collaborated with the CEO and board members to align business objectives with operational capabilities.• Directed daily operations, ensuring alignment with company goals and objectives.• Established performance metrics and KPIs to monitor and enhance operational efficiency

Providing sound business assistance and consulting services.-Operational Assistance -Recruitment, Traning and Retention Programs -Promotions -Banking/Financial Relationships -Merchant Accounts -Marketing Services -Product and Competitive Research -Internet Marketing and IT Services -Sourcing -Vendor Relationships -Sales Force Development -International Trade - On and Off-Shore Incorporation -Distressed Real Estate Analysis -Network, Hosting and Hardware Services

Co-founded and managed chain of respiratory, home care locations and Pharmacy.

Served as an executive for this respiratory and unit dose pharmaceuticals manufacturer.