o Coach at team, product area and executive levelo Coach and train product areas on Scrum at Scale, SAFe, Kanban and Spotify frameworks, including full and condensed Whole Squad Training and Sprint 0 supporto Coach critical initiatives using Scrum and Scrum at Scale from start to successful deliveryo Significantly improved delivery time using Value Stream Mapping techniqueso Trained release train engineers, scrum masters, product managers and product owners on multi-quarter, multi-team forecasting using roadmap and burn up data, providing leadership key data on critical initiative progresso Established and coached continuous improvements to Scaled Agile events, including Meta Scrum (for the product area, domain, and cross business unit levels), Scaled Refinement, Scaled Reviews, Scrum of Scrums / Scaled Daily Scrum, Scaled Planning, and Scaled Retrospectiveo Passion and successful track record of coaching, facilitating and assisting with Big Room Planning, Small Room Planning, Quarterly Planning, and Squad level planning, including prioritization, handling dependencies and program risks, providing leadership vision, confidence votes and leadership reviewo Coach Executives, Domain Leaders, Chapter Area Leaders, Product Area Leaders, Squad Leaders, Chapter Leaders, Scrum Masters and Squad members to develop an Agile mindset and help them achieve significant successeso Mentor and coach newer and more junior Agile Coaches, executives, senior managers, scrum masters, product owners, product managers, release train engineers, and developers/testers/analysts on Agileo Trained Product Area members and leadership on metrics using tools leveraging Jira and Jira Align system datao Coached teams to experiment with and adopt pair programming, mob programming, BDD, TDD, CI/CD, and automated end to end testing

o Coach, mentor and train Scrum Masters, Product Owners, Product Managers, Release Train Engineers, Functional Managers, Bank Web and Fraud teams and Mobile API shared services teams in Agile Scrum and Kanbano Stand up multiple scrum teamso Coach and ensure compliance with SAFe and Enterprise PMO Agile practices and policieso Led and collaborated on efforts to update portions of the Enterprise PMO Agile guidelineso Utilized Rally for Agile Lifecycle Management (ALM) Toolo Build standard-work artifacts for Discover Lean / Agile Center of Excellence (CoE) o Foster a collaborative team environment that tears down silos between groups

o Led Agile transformation effort for Chase Consultingo Coached leadership to adopt Agile mindset and best practices

o Helped lead transformation from Waterfall to Agileo Worked with senior management to develop and implement Agile transformation plan, providing regular progress updates, and highlighting successes, risks, and growth opportunitieso Managed high performing teams that consistently delivered high quality features and products that delighted customerso Managed SW Developers, Scrum Masters, Agile Coaches and Product Ownerso Ensured fidelity to Agile scrum events, schedules, and principles, celebrating many successeso Portfolio / Solution / Release Train Engineer for multiple new software and hardware releases for a $5B annual revenue business unit, leading and coordinating release and solution trainso Improved product feature development cycle time 50% by identifying and eliminating bottlenecks, streamlining processes, and improved testing automationo Led and facilitated executive briefings; design and architecture reviews; test plan reviews; roadmap planning and reviews; project schedule, budget, status and operational reviews; quality and bug scrub meetings; customer and issue escalation meetings; risk management and contingency planning sessions; retrospectives; obstacle board tracking, escalation and resolutiono Led cross-functional team efforts (including DevOps, CS, QA, Dev, and external SMEs) to handle critical customer issues, root cause problems, turn negative sentiment around, and improve processes to reduce escaped defects and increase customer satisfaction metrics

UI / UX Infrastructure, 2008 – 2010Managed and directed high performing global teams supporting User Infrastructure and Manageability, Secure Development Lifecycle, and Security Certification operations. Spearheaded systems development projects, supported data center and routing initiatives, introduced virtualization, and led technology, architecture, design, and strategic roadmap sessions. Mentored new managers and technical leaders. Directed teams in the U.S and India developing in C, C++, Java, Scala, Python, PHP, Ruby on Rails.♣ Established the foundation for Juniper’s cloud computing and data center products and enabled the virtualization of hardware management processes.♣ Expanded the JUNOScript API ecosystem that tied customers to Juniper’s product suites and generated significant revenue growth opportunities.♣ Led achievement of the FIPS 140-2 and Common Criteria EAL4 security certifications required for multibillion-dollar business opportunities.Senior Software Manager / Product Manager, WEB UI, EMS and Embedded GUI, 2001 – 2008Technical lead, product owner and manager for Juniper’s web-based element management system. Worked with internal and external stakeholders to create, prioritize and deliver roadmap. Oversaw system design and architecture, software development, release management (planning through maintenance), API definitions, tool development, release issues, and product improvements. Identified and mitigated at-risk features.♣ Designed and developed EMS (JUNOScope) and GUI (J-Web) systems from initial concept through full embedding and supported on nearly every Juniper hardware product. JUNOScope was a Java application built using Apache Open Source projects.♣ Built and executed a customizable deployment and support ecosystem reducing customer operational costs and failure scenarios.Software Developer, JUNOS UI / UX TEAM, 1999 – 2001

Responsible for various workstation - mainframe communications components of the NEWView process re-engineering project. Helped coordinate/impose architecture and design improvements between groups. Developed ULOG, an application that automated login mainframe systems and saved $25M / year.