Professional services have intangible characterics, and thus a very important aspect of maintaining customer loyalty and differentiating from competition. At Hilti we take this very seriously and acknowledge that professional and differentiated services are a key stone for future succes both for Hilti and our customers. I strive to enhance, use and develop our services in the best possible way towards our customers. If customers experience our added value, then they will most likely also choose… Show more Professional services have intangible characterics, and thus a very important aspect of maintaining customer loyalty and differentiating from competition. At Hilti we take this very seriously and acknowledge that professional and differentiated services are a key stone for future succes both for Hilti and our customers. I strive to enhance, use and develop our services in the best possible way towards our customers. If customers experience our added value, then they will most likely also choose Hilti again next time. My responsibility is to help Hilti customers benefit from our professional service portfolio and experience the added value of using these service offerings. Our ambition is simply that we as Hilti can help our customers improve and optimize their business. Currently managing a Services Team of 6 dedicated people working with different parts of Hilti Software & Services. Our intention is clear: we want to create enthusiastic customers!Competencies gained:• Team management• Strategy planning and execution• Change Management• Northern European collaboration with other Hilti markets• Presentations and reporting to senior management• Leadership seminars Show less

My Responsibilites include products portfolio management, Sales activities support, event & seminar and long term strategy planning & execution.Implementation of new product launch which includes product & pricing positioning, product training programs to internal/external candidates, generate marketing communication materials (leaflet, event, sales kit, etc), prepare After sales service program/set up, build up channel specific initiatives, create sales incentive & promotion program to drive… Show more My Responsibilites include products portfolio management, Sales activities support, event & seminar and long term strategy planning & execution.Implementation of new product launch which includes product & pricing positioning, product training programs to internal/external candidates, generate marketing communication materials (leaflet, event, sales kit, etc), prepare After sales service program/set up, build up channel specific initiatives, create sales incentive & promotion program to drive sustainable result, periodical review & steering to ensure achievement level Show less

My responsibilties included, territorial customer account management including Professional advice and sales.Technical solutions to specific applications.Demonstration's of Hilti products/systems/services.On-site product training.Peer support and learning.

Responsibilties include Individual customer service and consultation, demonstration of all products and services within our range. Competent and customer oriented product presentation as well as implementation of marketing campaigns.Execution and coordination of all processes; e.g. order entry, incoming goods, acceptance of repairs, inventory and cash management. Proactive calls to existing customer baseGeneral reatl managment duties

We believe in a world where people do what they really are. We empower people to become self-confident responsible citizens by running experiential learning programs which result in the setup of learning centers as social enterprises.BOOKBRIDGE builds business and leadership skills through experiential learning. In our Capability Programs, candidates from the Global North join hands with talents from the Global South to learn state-of-the-art business skills and develop as responsible… Show more We believe in a world where people do what they really are. We empower people to become self-confident responsible citizens by running experiential learning programs which result in the setup of learning centers as social enterprises.BOOKBRIDGE builds business and leadership skills through experiential learning. In our Capability Programs, candidates from the Global North join hands with talents from the Global South to learn state-of-the-art business skills and develop as responsible leaders while creating community-based learning centers as tangible social enterprises.We are a fully financially self-sustained social enterprise. We are proud to offer the only leadership development program in the world in which you create a worthwhile tangible business as a real entrepreneur. Show less