Reigna Dones Email & Phone Number

Mount Pocono Pennslyvania

▪ Received employee of the month for most customer compliments. ▪ Achieved a balanced cash drawer every time I worked. ▪ Received customer reviews in the 90th percentile. ▪ Assist with planogram ideas.

Tannersville Pennslyvania

Started off as a sales associate, then ended as a sales manager. ▪ Provide customer service to clients that encountered service needs. ▪ Met 100% of daily sales goals. ▪ Provide direction to sales team selling to customers on the floor. ▪ Train new sales employees to provide exceptional customer service, optimize use of store devices to, give them an understanding of our culture and expectations, ▪ Alleviate problems as they arise ▪ Devise task plan for a team of 10 employees. ▪ Worked directly with the General Manager to achieve sales goals and improve store rating and customer satisfaction

Mount Pocono. Pennslyvania

▪ Scheduling, payroll, resort event planning▪ Assist in kid activity event planning. ▪ Provided excellent customer service by speeding up and simplifying check-in process. ▪ Contributed to sales goals by upselling rooms. ▪ Worked in three different departments throughout the company. ▪ Resolve guest issues and complaints.

Business, Marketing And Management

Activities and Societies: Thon Chair, Captain of Team Innocence

High School Diploma, 9-12

Activities and Societies: Varsity Volley Ball, FBLA-Business LeaderGraudated with a 3.8 GPA