Experience in troubleshooting both software and hardware in windows OS Environment.Familiar with networking protocols including TCP/IP, HTTPS, Wi-Fi, hardware-based switches and routers.Proficient in Windows & Server roles and features such as Windows Update and Server Manager.Hands on experience with Active Directory, creating Domains, creating OU’s and users.Experience in implementing Group Policies through Group Policy Management.

Successfully completed multiple simultaneous projects of opening new stores, training crew members, launching new products.Drove organizational success strategically managing high volume locations ensuring high impact collaborative management across the network.Oversaw $4.2 million to $12 million in NET Sales.Optimized productivity through tactful hiring, effective scheduling, payroll, and weekly inventory.Streamlined operations comprehensively managing operating systems for promotions and inventory adjustments. Started as cashier, was promoted five times in eight years to achieve District Operations Manager position