Creative problem solver and organizer with a curious mind and an adventurous spirit. Strong interest in environmental sustainability, ethical digitalization, holistic wellness, and innovation for better world.7+ years of experience in people-centered change execution in global change projects.8+ years of experience in planning, coordinating, executing and analysing marketing activities, especially in digital channels.15+ years of experience in B2B & B2C customer service & CX in various positions and industries (e.g. travel / tourism, hospitality, event, entertainment, ICT, publishing, shipping, business services).• MBA: Service Innovation and Design• BBA: International Business • Certifications: SAFe Agilist, Lean Change Agent, CCEA People-Driven Change, and Prosci® Certified Change Practitioner
Listed skills include Online Marketing, Digital Marketing, Customer Service, Project Planning, and 43 others.