• Directs all In-House underwriting for personal and commercial insurance policies.• Manages all aspects of agency management systems including databases, carrier downloads, data uploads, lead management and client retention.• Brand development, web site traffic growth, web site UI and advertising revenue. Developed marketing strategy and statistics systems.• Strategic Consulting, including business plan & sales strategy development.• Advising new businesses on formation of corporations and business structures, drafting privacy policies and work contracts.• Instruction on workstation setup for prevention of eyestrain, repetitive strain injuries, and back discomfort. Provides onsite and offsite classes.• Oversees for training all new agents on CBSI systems and processes.

Instructor for Certificate, AA, AS, BA, BS degree students. Courses taught: Communications, Intro to Computers, Human Resources, Risk Management, Medical Terminology, Microbiology, Human Diseases, Business Law, Medical Administration, Kinesiology, Exercise Physiology, Health, Anatomy and Physiology, Exercise Prescription and Testing, Nutrition.

Project Officer, Communications/Education Officer(Chief of Education and Training), Section Commander.