Reilly Names Email & Phone Number

New York, Ny, Us

Arlington, Virginia, United States

Developing a categorization model for consumer feedback verbatim comments using K-nearest neighbor algorithm (Knn) and term frequency-inverse document frequency measures (TF-IDF).Training a Bidirectional Encoder Representations from Transformers (BERT) to perform sentiment analysis and categorization of verbatim comments for industry specific criteria. Analyzing findings of survey results, using these models, and compiling them into concise reports and slide decks.

Charlottesville, Virginia, United States

Enhancing interpersonal skills by engaging with and accommodating a diverse range of customersProviding excellent customer service and working in high volume and fast-paced situations.Handling stressful situations professionally, competently multi-tasking and cross-training with team members to ensure seamless service.

Charlottesville, Virginia, United States

Actively promoting UVA Athletics content on multiple social media platformsDeveloping plans, organizing resources, and creating schedules for 200+ marketing events.Measuring consumer engagement with surveys, polls, and questionnaires – then devising outreach efforts that have contributed to an increase in event attendance.

Charlottesville Va

Fairfax, Virginia, United States

Created weekly and daily schedules for camper activities, taking into account attendants’ ages and interests, as well as staff capacity and budgetary restrictions. Fostered a positive learning environment, demonstrated positive behaviors, and modeled teamwork, resulting in a friendly, supportive and cooperative work atmosphere with high staff retention.

Seoul, South Korea

Contributed to research on Department of State publications and IT systems hardware decommissioning; held public trust clearance.

Bachelor'S Degree, Business/Commerce, General

High School Diploma

High School Diploma

High School Diploma