Writes articles about video games, anime, technology and geek cultureComposes review articles on video games, gadgets, PC peripherals, movies, etc.Creates videos of gameplay footages, event coverage, interviews and video podcasts for the blog

Lead officer in all marketing, communication and PR servicesOversees the marketing projects of Gariath ConceptsDevelops marketing strategies for Gariath Concepts' flagship events (Pinoy Gaming Festival and Esports & Gaming Summit)Establishing and maintaining good relations with media partnersCoordinates with the Project Management Team on implementing marketing-related plansRecommends updates and concepts for all projects

• Works with business units in developing business plans for the company• Analyze competitive marketplace and industry trends to develop business strategies for revenue generation• Supports marketing team in developing marketing strategies for profitability• Establishing pricing strategies and guidelines for new product development• Provides support for marketing collaterals, campaigns, advertising and other promotional activities• Assists in new product… Show more • Works with business units in developing business plans for the company• Analyze competitive marketplace and industry trends to develop business strategies for revenue generation• Supports marketing team in developing marketing strategies for profitability• Establishing pricing strategies and guidelines for new product development• Provides support for marketing collaterals, campaigns, advertising and other promotional activities• Assists in new product introduction• Gathers customer feedbacks for appropriate product revisions• Coordinates with business teams for customer acquisition and retention• Recommends updates and enhancements for products for new business opportunities Show less

• Responsible for forecasting sales, margin and other income objectives of the product.• Develops marketing strategies for the category that will ascertain achievement of revenue, acquisition and retention.• Coordinates with the Marketing Manager regarding sales promotion campaigns and events • Checks and analyzes competitor activities to evaluate their assortment, pricing and over-all strategy.• Responsible for analyzing and monitoring the sales, produce/game performance and… Show more • Responsible for forecasting sales, margin and other income objectives of the product.• Develops marketing strategies for the category that will ascertain achievement of revenue, acquisition and retention.• Coordinates with the Marketing Manager regarding sales promotion campaigns and events • Checks and analyzes competitor activities to evaluate their assortment, pricing and over-all strategy.• Responsible for analyzing and monitoring the sales, produce/game performance and market acceptance trends.• Updates the category and market and consumer trends • Manages the entire product from strategic planning to tactical activities.• Creates advertising, collaterals and promotional campaign for the product.• Tracks user feedback, customer satisfaction, dashboards and metrics to measure success and engagement of new and existing functionalities. Show less

• Responsible for monitoring and evaluating Game Master's response qualities• Provides weekly and monthly evaluation reports to Operation Managers• Provides evaluation results of agents to Team Leaders and Managers with recommendations and enhancements to improve the agent's skills• Coordinates with Team Leaders, Managers and Trainers and provides feedback and action plans to improve response quality• Provides quality guidelines and updates/revisions to Game Masters• Assists… Show more • Responsible for monitoring and evaluating Game Master's response qualities• Provides weekly and monthly evaluation reports to Operation Managers• Provides evaluation results of agents to Team Leaders and Managers with recommendations and enhancements to improve the agent's skills• Coordinates with Team Leaders, Managers and Trainers and provides feedback and action plans to improve response quality• Provides quality guidelines and updates/revisions to Game Masters• Assists by providing training and feedback to Game Masters to ensure they understand the new procedures/policies• Conducts screening of applicants for the Game Master position• Handles PC networking and troubleshooting to the Game Operations Department Show less

• Responsible for resolving and updating user inquiries, disputes and complaints • Collect, process and document various data concerning in-game issues, exploits and bugs• Motivate and educate on-line users on existing GM support rules and guidelines• Acts as liaison between end users and various internal departments • Conceptualize and implement marketing activities for various gaming events in the country• Provides technical support to end users on game related issues and… Show more • Responsible for resolving and updating user inquiries, disputes and complaints • Collect, process and document various data concerning in-game issues, exploits and bugs• Motivate and educate on-line users on existing GM support rules and guidelines• Acts as liaison between end users and various internal departments • Conceptualize and implement marketing activities for various gaming events in the country• Provides technical support to end users on game related issues and activities• Produce and develop critical viral marketing materials: blog entries, game reviews and game-related articles to support the promotion of the game• Monitor, investigate and follow-up payment transactions of the company’s game labels for any fraudulent transactions Show less

•Worked as an On-The-Job trainee (OJT) under the technical support division for service repair of both Epson and IBM POS hardware•Provided customer voice support •Facilitated the testing of Epson receipt printers•Supported the integration of LCD Monitors with Touch Screen Panels•Facilitated testing and installation of Operating Systems and drivers in IBM POS unit