Reina Ellis Email & Phone Number

Amherst, Nh

Responsible for the strategic development and roll out of training programs that focus on retention and applied learning to improve job performance.

Greater Boston Area

At Berkshire Grey, we believe it’s time to radically change the essential way we do business. Our game-changing solutions combine AI and Robotics to automate omni-channel fulfillment for enterprises serving today’s connected consumers. By transforming pick, pack and sort operations, our technology is a fundamental engine of change that moves you forward. Berkshire Grey customers include Global 100 retailers and logistics service providers.

Greater Boston Area

Work with top tier universities around the world, interfacing with brilliant research scientists, robotics students, and professors; providing them with versatile, safe robots to help further their area of study. Our robots lower the barriers to entry for PhD candidates to get right to what interests them, whether it's how to grasp plants and move them around a greenhouse, or understanding how a baby learns to differentiate between an egg and a peach.

Boston, Ma

Rethink Robotics was listed on the Fast Company’s List of 50 Most Innovative Companies-- #27 in THE WORLD across all categories, and #1 in the Robot category. Our company is growing in the triple digits thanks to an innovative approach that makes it easy for companies to implement our robots. Leading the manufacturing technology revolution is invigorating, challenging and rewarding. My role is to lead our Sales Operations and Channel strategy, including inside sales, recruiting new partners, training programs, sales tools, ROI calculations, onboarding, best practices, customer acquisition and sales analysis. Consistently strong contributor for our team, with a solid record of exceeding sales goals and cultivating lasting customer relationships.

Greater Boston Area

Sales employee #2. At Rethink Robotics, our robots are safe around people, easy to train and faster to implement than conventional solutions. My responsibilities: Drive revenue through productive, strategic relationships with direct SMB and Enterprise customer relationships, channel partners, and academic end users. Lead Inside Sales Team focused on filling the sales funnel. Build customer base through new customer conversions, cross-selling and reference-selling. Recruit and manage a team of 20 North American channel partners, empower them to sell disruptive technology in all levels of an organization to North American manufacturers. Design and implement programs to maximize sales volumes, accelerate ramp up, and create sales alignment.

Develop and execute strategy, programs and policies resulting in significant channel growth in the Americas region. Identified and built new global market segment consisting of 100+ Segway Tour Operators. Recruit and manage staff and channel partners in the US, Canada and Latin America. Drove sales to 31% growth over previous 12-months. 134% of YTD quota as of 7/31/2012. Increased sales by 20% in first year managing the Latin American region. Recruited and cultivated US and Latin American Channel Partners. Instrumental in developing incentive programs, and motivating channel partners to meet commitments. Facilitated all aspects of the relationship from end customer support to developing financing solutions, providing sales training, and resolving service issues.

Manchester Nh/Bedford Nh

Designed, developed and delivered educational programs to commercial and consumer customers, channel Partners, government accounts, and internal employees from our executive managers/CEO to line operators. Supervised up to 20 local and remote full-time and contract training and support staff. Controlled short supply situations, product allocations, recalls and other inventory issues. Managed localization/translation of product and training materials for international markets. Wrote and edited technical documents full cycle from desktop publishing through prepress. Managed customer service with global responsibility for channel partners and end customers. Resolved escalations and complaints; built customer good will and contained costs.

Worked as consultant on projects at Compaq Computer Corp. Shrewsbury, MA and Aprisma Management Technologies, Durham, NH. Assimilated content from engineers, product managers, technical specifications, and hands-on experience into documents for a global audience of IT professionals. Managed and completed multiple assignments simultaneously, under stringent delivery schedules. Wrote, revised and edited technical installation guides, user manuals and release notes. Created design templates and style guide.

Responsible for overall design, development and delivery of training programs over 5 business units. Designed curriculum, conducted training, and managed event logistics for monthly training sessions of up to 50 participants from C-level executives to regional and inside salespeople. Supervised internal training staff, evaluated, negotiated, and hired external staff and coached 30+ subject experts for delivery of technical information. Created 3-day simulated sales opportunity with Platinum C-level executives playing key roles.

Designed and implemented multi-week sales skills and technical curriculum including local and wide- area networking technologies, strategic selling practices, and enterprise selling exercises. Managed 13 sales and technical instructors. Developed and delivered sales training to new employees. Inside sales representative for Canada.