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State Of São Paulo, Brazil

Home Office

Position: Agile ConsultantKey responsibilities and achievements- Motorola US (jul/2022 - present) - Taking charge of a development team to successfully implement a Motorola Financial Salesforce system. - Defined the onboarding process and content, incorporating both system business/technical knowledge and agile concepts and practices. - Led the hiring process, ensuring the recruitment of talented individuals aligned with the project goals. - Developed and executed a comprehensive project plan, tracking progress, mitigating risks, steering the team, and providing regular reports to client stakeholders. - Responsible for providing guidance on agile practices and process improvements. - Redesigned and implemented the service workflow. - Conducted agile training sessions for both the team and the client. - Defined roles and responsibilities, ensuring alignment and accountability. - Discovery - Designed upstream flows. - Defined a custom prioritization model to align the work items with business goals and objectives. - Conducted user journey mapping sessions to improve effectiveness. - Facilitated backlog clean sessions. - Developed a new business and technical requirement model. - Delivery - Designed downstream flows. - Monitored flow metrics to increase performance and identify areas for continuous improvement. - Facilitated retrospective sessions for continuous improvement. - Set up Jira workflows, issue types, and integration with Sinccera (portfolio management tool) and Actionable Agile for metrics tracking. - Outcomes: - 3 strategic projects delivered on Production. - Enhancement of software quality through automated tests and refactoring. (MTTR: 8h) - High level of stakeholders satisfaction - Reducing the backlog size by 50%.

Home Office

Claro Brasil - Telecom (ago/21 - jun/22) - Acting as Enterprise Agile Coach - Led Agile Coaches and RTEs team, driving agility within a SAFe program (250 people) responsible for an essential CRM system. - Provided guidance and direction to the team, ensuring alignment with Claro LACE goals and serving as the primary point of contact for agility within the program. - Facilitated and supported the leadership team and product managers in synthesizing and preparing the operational/financial reports to the executive board. - Acted as immediate backup for the client engagement manager. - Agile governance establishment - Established Agile Governance framework, ensuring effective coordination and decision-making. - Led a creation of a customized Maturity model for the program, that encompass three levels: program, trains and squads. - Established data-driven culture in the program throughout flow metrics from squads and ARTs. - Service Agile Release Train local initiatives - Optimized the service flow within the Service Agile Release Train, improving efficiency and delivery. - Guided and mentored Agile Masters Sync sessions. - Implemented short sessions within Agile Release Train for concise agile concepts and practices. - Analyzed squads flow metrics and created user-friendly Dashboard for program managers and the director. - Instituted cross-functional synchronization between Service and CRM teams. - Led restructuring of Squad's requirements techniques like epic, user story, task slicing. - OKR - Elaborated a complete OKR implementation plan for the program, including training, cadences in 3 levels, roles and rollout plan. (I had left the program before start the execution)

Campinas, São Paulo, Brazil

Key responsibilities and achievements: - Establishing Lean and Agile culture throughout the organization with agile best practices. - Led transition from Scrum to Kanban Method + KMM in engineering, support, implementation, and corporate. (Results: ML0 -> ML2) - Implementation of OKR methodology from Strategic to Operational, generating corporate alignment and a culture of results (Replacing BSC). - Experience in Discovery using Design Sprint and Lean Inception (New product development for the financial market). - Responsible for leading KCS (Knowledge Management) implementation in the organization. - Guiding and promoting the evolution of the Agile team. - Responsible for leading and coaching a team of agile masters and Service Delivery Managers (SDM) in the organization. - Led the hiring process and guided each career development plan

Campinas-Sp

Position: Senior Systems Analyst/ArchitectKey responsibilities: - Technical solution architect for Credit and Cash Management products. - Scrum Master (as of 2014) - Promoted the culture of agility in teams, improving effectiveness and efficiency.

São Paulo

Key responsibilities: - Project management, logical design (specification of requirements and technical features), monitoring, testing, and implementation. - Worked on the high and low platform of the Cash management systems; integration with legacy systems. - Relevant projects: DDA (Direct Debit Authorization), SELTEC (Service for Settlement of Titles in Notary Offices).

Campinas, São Paulo, Brazil

Key activities: - Focused on development process, architecture, and logical design of Credit and Cash Management systems for receivables. - Knowledge of banking back-office, including interfaces, valuation mechanisms, regulatory compliance, and accounting. - Implementation at Banco da Amazônia, which included: Migration, Requirements gathering, - Specification of interfaces between systems, and Implementation.