Reinaldo Do Rego Email & Phone Number

As the Solutions Engineer, I am required to provide the sales team with the design and pricing of complex customer solutions. My portfolio includes quality assurance of all non-standard solutions, and the provision of post sales support for key Cape Town customers.I assist the sales team achieve sales targets and I assist the product team with the.

As the National Customer Installation Manager, I was responsible for the management, motivation and training of three Customer Installations Engineers and 2 Project Co-ordinators. I managed weekly and monthly video conferencing and on-site team meetings, conducted quarterly staff performance appraisals, and oversaw all aspects of national installation and.

As the Customer Installations Engineer, I was responsible for the initial liaison with new clients regarding their technical requirements. I designed customised network solutions for clients per contract specifications, and handled the configuration of Customer Premise Equipment and backbone equipment.It was my duty to oversee on-site installations. Tasks.

As the Project Manager, I was responsible for leading a team comprising a Project Manager and 2 Network Operations Engineers. During this period I supervised the building of all aspects of a high tech 450 square metre data centre.My areas of accountability included ongoing meetings with relevant vendors regarding planning and deadlines, the coordination of.

As the Network Operations Engineer, I supported and monitored the network and ensured the upkeep of monitoring tools. Tasks included the configuration of a large number of Cisco platforms. I reported circuits which were down to telephone companies, customers and relevant in-house departments, and installed and configured new backbone circuits and physical.

As the Relief Help Desk Team Manager, I was required to motivate and train 7 Help Desk Consultants, while overseeing daily workloads and quality control on all work processed. It was my duty to handle major client queries and complaints.

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