Administrative Support: • Product building (writing product descriptions and listings)• Inventory management (monitoring availability and Operator coordination) • Email management (sorting, responding, scheduling, archiving) • Data Entry (accurate input into databases and spreadsheets)• Document preparation (formatting, editing, proofreading)• Travel arrangements (booking flights, tours, accommodations, transportation, dinners)• Fraud Prevention (identifying and… Show more Administrative Support: • Product building (writing product descriptions and listings)• Inventory management (monitoring availability and Operator coordination) • Email management (sorting, responding, scheduling, archiving) • Data Entry (accurate input into databases and spreadsheets)• Document preparation (formatting, editing, proofreading)• Travel arrangements (booking flights, tours, accommodations, transportation, dinners)• Fraud Prevention (identifying and mitigating potential fraudulent activities)Customer Support: • Email (addressing inquiries and concerns)• Live chat (answering questions, resolving issues, providing information)• Order processing (accurate handling and coordination)• Complaint resolution (promptly addressing and finding solutions)• Billing (generating invoices, processing payments, maintaining records)• Dispute Resolution (mediating and finding fair resolutions) Show less

• Identified existing process pain points by conducting daily Quality Analysis and suggested solutions to meet organizational objectives.• Monitor the creation of fraudulent provider accounts and take action when necessary. • Processed 100+ service quotations and mapping locations using a Google satellite-enabled CRM.• Processed work orders and dispatch available jobs to lawn care providers.• Helped with dispatching jobs and processing of work orders.• Regular reports and ad… Show more • Identified existing process pain points by conducting daily Quality Analysis and suggested solutions to meet organizational objectives.• Monitor the creation of fraudulent provider accounts and take action when necessary. • Processed 100+ service quotations and mapping locations using a Google satellite-enabled CRM.• Processed work orders and dispatch available jobs to lawn care providers.• Helped with dispatching jobs and processing of work orders.• Regular reports and ad hoc tasks. Show less

• Actively source suitable candidates from different job sites.• Actively communicate with the candidates regarding their application.• Organizing, scheduling, and conduct interviews. • Assisted in the onboarding process by gathering the necessary requirements and documents.• Consistently update and maintain internal database of the Recruitment Operations.

• Answered calls or emails from customers and assisted with special requests or resolving complaints.• Processed customers’ product orders in collaboration with third-party fulfillment vendors.• Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.• Advised customers on the status of merchandise ordered and arranged for pickup and delivery.• Order fulfillment and tracking of lost and in-transit packages. • Coordinate and file A-Z… Show more • Answered calls or emails from customers and assisted with special requests or resolving complaints.• Processed customers’ product orders in collaboration with third-party fulfillment vendors.• Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.• Advised customers on the status of merchandise ordered and arranged for pickup and delivery.• Order fulfillment and tracking of lost and in-transit packages. • Coordinate and file A-Z guarantee claims to resolve fraudulent transactions. Show less

• Addressed customer concerns and complaints, resolving issues quickly and efficiently.• Responded to concerns or complaints of customers by taking prompt action, investigating, and resolving a wide range of issues.• Perform troubleshooting steps to resolve technical issues with mobile devices and connections.• Documented detailed notes in the CRM system to track customer interactions.