Rein Q. Email & Phone Number

United Arab Emirates

Dubai, Uae

Manage multiple accounts for delinquency and debt collection efforts. Keep tracking outstanding debts. Plan course of action to recover owed money.Locate and contact debtors and implement repayment schedules and terms.Adhere to customer policies and procedures. Negotiate payoff deadlines and payment plans. Close a specific number of collection accounts each month to meet assigned target. Handle customers' questions or complaints. Investigate and resolve complaints regarding incorrect debt collection attempts. Build trust with debtors. Send out past due notices for delinquent accounts or for missed settlement paymentsMonitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.Report address changes and maintain files regarding debtors for correct and current contact information.Update account status and database regularly.Assist the company to take legal action against debtors by providing necessary information.Maintain security and confidentiality of company and customer information.Follow legal requirements during debt collections to avoid legal issues.

Dubai

-Highly developed sense of integrity and commitment to customer satisfaction.-Demonstrate passion for excellence with respect to treating and caring for customers.-Ability to.communicate clearly and professionally, both verbally and writing.-Has a "thick skin" and is able to handle complaints and unpleasant customers.-Has a pleasant and friendly attitude.-Strong decision making and analytical abilities.-Strong detail orientation and communication listening skills.-Willingness to work a flexible schedule and occasional overtime when needed.-Posses a strong work ethic and team player mentality.-Answer all incoming calls and handle caller's inquiries whenever possible and relay telephone messages and fax messages.-Re-direct calls as appropriate and take adequate messages when required.-Greet, assist the visitors.-Assist in the planning and preparation of meetings and conferences.-Maintain an adequate inventory of office supplies.

Makati, Philippines

Greet and welcome the customer, give 100% customer services. (when a customer enters a store, he relies on the salesperson for guidance. A customer also expects friendly behaviour from the salesperson.)-Assist customer start bt determining customer's need.-Must be able to asses how much interaction a customer wants and deliver the level of assistance required by the customer.-Required to carry out financial transactions involve operating the cash register, receiving payments from the customer in the form of cash, credit/debit card and bagging or packaging the purchase item.-Arrange the display product on the shelves to attract customers. Put price tags on products and adjust the prices of promotional or sales items. keep the merchandising area clean.

Junior Secretarial

Bsed, Teaching English As A Second Or Foreign Language/Esl Language Instructor