Alexander Reiter Email & Phone Number

Las Vegas, Nevada, United States

Evaluated the quality and substance of over 20,000 articles in accordance with the AP style guide and client specifications. Provided feedback and opportunities for improvement to authors, ensuring client expectations for quality of writing were met or exceededLed project revamping the entirety of the company’s Quick Texts editorial comment reference library, rewriting and editing over 50 library entries for clarity and conciseness. Improved the warmth, utility and quality of author feedback, with a majority of authors approving of the implemented changesDesigned and developed a holistic evaluation system from scratch to spotlight, reward and promote high-achieving authors, encouraging relationship building and open communication. Advocated for the system’s adoption to management with the goal of establishing a reliably available pool of quality talentImproved author relations by clarifying operational policies and practices, proactively reaching out across various channels to assuage concerns and complaints about company priorities. Facilitated constructive conversations with management using collected feedback to recommend potential policy improvements

Las Vegas, Nevada, United States

Reduced operational downtime and saved repair expenses by conducting in-house preventative cleaning and maintenance of heavy kitchen machinery, learning how to provide flexible hands-on support on-the-job by taking opportunities to shadow technicians during maintenance and repair processesSecured urgent resupplies of vital kitchen resources on immediate notice as part of a team responsible for monitoring inventory levels and sourcing fresh ingredients. Boosted customer satisfaction by maintaining continuous availability and consistent quality of popular menu items

Las Vegas, Nevada, United States

Supported a wide variety of operational duties such as Point of Sale operation, food and beverage preparation, and inventory management in addition to regular baking responsibilities. Pursued extensive cross-training across multiple functional areas to adapt to demanding and highly variable situationsCoordinated with opening manager to prepare ample stocks of product prior to store opening, working independently under minimal supervision to bake and display an assortment of breads and confections