• Responsible for the company’s revenue objectives in Kuwait.• Identify, understand and define customer needs objectives and business requirements, design a solution that can best meet the clients requirements• Involved in Market research activities especially in the Construction and Oil & Gas Sector.• Quoting and negotiating prices and credit terms, and completing contracts and recording orders• Assume a key role in opportunity planning, strategy, solution approach and competitive positioning• Contribute to pipeline and revenue increase through participation and coordination of demand generation activities, including customer workshops, tradeshows, company events, cold calling etc.• Stay up to date with new trends within the major economy drivers of the region.

• Responsible for promoting employers' ICT goods and services to existing and prospective clients which includes Student Management Software, Microsoft SharePoint, Document Management Systems and IT Datacenter and infrastructure solutions.• Identify, understand and define customer needs objectives and business requirements, design a solution that can best meet the clients requirements by gathering functional requirements from different stakeholders in the educational institutions (which included the school management, teachers and parents).• Implemented and maintained an effective filing and administrative systems to document all the functional requirements.• Coordinating with pre-sales and the technical team to close deals and manage the projects effectively.• Communicate the business requirements for projects implementation team after completion of sale to ensure a smooth transition from pre-sales to implementation stages• Quoting and negotiating prices and credit terms, and completing contracts and recording orders• Assume a key role in opportunity planning, strategy, solution approach, competitive positioning, developing marketing collateral, production of all promotional materials and gathering supporting information to plan future promotional events.• Contribute to pipeline and revenue increase through participation and coordination of demand generation activities, including customer workshops, trade shows, company events, cold calling etc. and by negotiating with and handling potential customers and closing advantageous arrangements.• Stay up to date with new trends within Software Solution Vendors and Document Management Solution industry, our competitors, our partners and the IT industry as a whole

• Responsible for executing projects, which included commercial complexes and villas.• Responsible for managing and utilizing manpower to complete projects effectively.• Responsible for mastering new technologies and training staff to implement it as per site requirements.• Technology includes deploying small office networks, access control systems, security systems and home automation.• Advising the sales team in terms of the scope of work that can be undertaken and the period required for the proper installation and commissioning of the required technology.

• Responsible for CABLE AVOIDANCE TOOLS and PIPE INSPECTION EQUIPMENT for the whole of U.A.E. and Middle East for Radiodetection (www.radiodetection.com)• Correspond frequently with the Technical Support Manager and Export Manager from Radio detection in Bristol, U.K. to conduct site training for customers and also studies the client's inspections requirements and customizes solutions accordingly.• Associated with overall responsibility of the top management, which included sales and maintaining proper stock of the fast moving equipment and coordinating with the service quarters in Bristol to ensure proper customization of equipment according to client requirements and demonstrated effective analytical skills.• Responsible for the day to day marketing activities including SWOT analysis, suitable marketing mixture for newly launched products and creating brand awareness.• Provides technical training and orientation about the cable detection tools and Radio detection products on site as per marketing and customer requirements.• Responsible for achieving the division production targets in terms of equipment sale and delivering appropriate training programs thereby increasing and maintaining division productivity.• Was part of the team responsible for handing over Business process detail to IT team during migration of existing ERP to Oracle Apps based ERP.

• Subscription Management Services• Billing Support• Product/Service Registration and Information• Return Material Authorizations (RMA's)• Complaint Handling• Front line Help desk• Customer Retention• Up-selling/Cross selling