Research potential vendors Compare and evaluate offers from suppliers Negotiate contract terms of agreement and pricing Track orders and ensure timely delivery Review quality of purchased products Enter order details (e.g. vendors, quantities, prices) into internal databases Maintain updated records of purchased products, delivery information and invoices Prepare reports on purchases, including cost analyses Monitor stock levels and place orders as needed Coordinate with warehouse staff to ensure proper storage Attend trade shows and exhibitions to stay up-to-date with industry trends Estimate and establish cost parameters and budgets for purchases Create and maintain good relationships with vendors/suppliers.

 Maintain close Client Communication while clearly defining Marketing objectives. Provide support to the Team lead and other key Team Members. Devise effective ways to increase client sales. Reporting on SEO performance to senior managers. Creating, implementing and managing effective email marketing campaigns. Ensuring the company’s website comes up and do digital marketing. Organizing affiliate marketing programs. Website designing and promoting advertisement. Creating work order, coordinating with designer to entire work Payment collection and boosting company’s ads. Answer Phone Calls from Customers with Inquiries or complaints and Resolve the Issues As quickly as Possible. Developed Sales Leads through Cold Calling, Marketing List and Internet Leads. Works with sales Team to prospect, present and close deals. Optimizing online marketing programs to achieve set online advertising goals. Nurturing prospects and customers throughout the entire online buying cycle. Making sure that the company’s website is user friendly.

 Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy. Extensive knowledge of inventory control system and monitoring. Good understanding of customer requirements, coordinating and developing the business. Forecast inventory requirements and raise purchase orders. Good knowledge of computer application and database tracking to observe sales. Issuing packing instruction to warehouse for available materials and invoices to customers for payment confirmation. Maintaining necessary documents relating to sales (Pro-forma Invoices, Invoices), purchase (Purchase Orders), logistics (Invoice, Packing List), clearance (Bill of Entry), etc. To handle all levels of purchase, sales, logistics, inventory, admin, Coordination and stock analysis. Co-ordinate with customers for the collection of material and Co-ordinate with logistics (Bill of Entry) and material delivery process. Utilized computer programs for tracing inventory on hand, stock record and customer requirements. Handle purchase, sales, inventory and procurement function.

 Develop call center systems, voice response systems, and voice networks, acceptance test plans, planning and controlling implementations. Meet call center requirements, preparing an annual budget, scheduling expenditures, initiating corrective actions and prepare call center performance reports by collecting, analyzing, and summarizing data trends. Efficiently manage call center in order to achieve desired levels of customer service in compliances with organizational and departmental objectives. Handle purchase, sales, Delivery in Masafi Products. Handling Customer Support.

 Assists sales team, focusing on schedules and distribution of sales documentation. Efficiently respond to online and telephone queries in a calm and friendly manner. Prepares and follows up on sales quotations requested by clients. Accomplishing staff results by communicating job expectations, planning, monitoring, and appraising performances. Coaching, counseling, and disciplining employees, initiating, coordinating, and enforcing systems, policies and Procedures. Maintaining discipline by tracking & updating work schedule for employees. Creating the sales target personally and improving the business, Track record of business growth and market competition. Handle customer queries and problems from sales team, ensuring the Closure of Deal. Monitor and report on effectiveness of marketing communications. HR Administration works (Recruitment, Meeting Arrangement, HRM Forms handling).

 Effectively manage large amount of incoming call & Generate sales leads. Identify and assess customer’s needs to achieve customer satisfaction. Build sustainable relationships of trust through open and interactive communication. Handle HRMS Activities, Recruitment, Meeting, Salaries, Medical, Attendance. Meet personal/team sales targets and call handling quotas. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Provide accurate, valid and complete information by using the right methods/tool.

Job Responsibilities⮚ Effectively manage large amount of incoming call & Generate sales leads⮚ Identify and assess customer’s needs to achieve customer satisfaction⮚ Build sustainable relationships of trust through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools⮚ Meet personal/team sales targets and call handling quotas⮚ Handle complaints, provide appropriate solutions and alternatives within the time limitsand follow up to ensure resolution⮚ Keep records of customer interactions, process customer accounts and file documents⮚ Handle HRMS Activities, Recruitment, Meeting, Salaries, Medical, Attendance.