Technical Support Supervisor
Current• Review contract terms and verifications of job setup paperwork• Preparing and analyzing schedules for account receivables • Review all invoices providing support timely and accurately• Prepare complex invoices (Cost Plus, Time & Materials and Fixed Price) and complete monthly billing.• Track and submit approved invoices and ensure accuracy of the information recorded in the accounting system• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.• Implement billing operations to maximize effectiveness and accuracy• Maintain records of all customer payments, receipts, and other transaction records• Apply company policies and procedures to resolve a variety of billing/invoicing issues• Audit the billing information entered in the database• Handling 2 customer accounts billing• Build and maintain relationships with clients.• Provide client customer service support – respond to various billing related requests• Review monthly billable items for accuracy• Use paperless invoice work-flow management• Organizing and filing of electronic invoices and related support