Project manager, Capstone Project, University of North Carolina at Wilmington Dept. of Computer Science professor and students- Product owner in development of digital assessment tool and case file on behalf of nonprofit CEO/President; crafted Center Advisor and nonprofit client use cases; anchored team on these as inherent to user experience design and development. - Liaison with Center’s finance, technology and membership directors to achieve an outcome congruent with budget and preferences. - Coached and led iterative reviews with students, professor and content consultant to ensure successful Proof of Technology. Membership Engagement team member- Administered annual survey: re-scripted survey of state-wide nonprofits from evaluation of programs past to exploration of priority needs at present and year ahead; investigated needs in frame with Principles at foundation to the success of nonprofit management; deeply analyzed findings and provided myriad recommendations both strategic and tactical for Center’s board and business and service areas to best serve Centers’ constituencies in accordance to their needs.- Completed gap analysis of Center’s offerings in frame with same Principles; cited gaps whereby offerings should be pursued in order to provide comprehensive programs and services across all Principles, with first focus on needs rated most urgent in annual survey. - Catalyst for organizing online resources in frame with same Principles for users’ easy discovery; and activating Member benefits web page as hub for onboarding. - Content writer on revised Membership brochure: re-oriented content from product-centric to user-centric, to convey Member benefits and value realized by offerings. External Communications team member- Sought Member input on wanted content and preferred communication vehicles; recommended marketing strategy to enliven Center’s value proposition; formed social media plan in ways relevant to Members’ wants and Center’s mission.