Mason Stinchcomb Email and Phone Number

● Increased efficiency and speed of service through leading by example and elevating the quality of service expectations.● Facilitated the development of training materials which led to increased team organization and higher quality food-safety standards.

● Improves metrics via daily meetings to set goals and work through challenges in order to build team efficiency● Creates process and procedure guides and informational resources with clear functionality which have directly and positively impacted managerial practices across 5 locations of the organization in 3 months.

A 30-week intensive program focused on Full Stack Web Application Development, including hands-on coursework in Java Development, Client-Server Programming (SQL + Spring), and Frontend Development (Classic Web + React).

● Evaluated service accounts and built relationships with over 100 households in the Harford County area and trusted by clients to handle any and all concerns about their service.● Restored faith in service with nearly 25% of clients via quality checks and visitation.

Developed and coordinated a proactive schedule to meet the needs of both employer and employee, resulting in satisfaction from both parties.Executed food safety and quality control systems that resulted in an A+ rating from the local health department and 86-100% Ecolab quality audit scores across 6 quarters. Led team to being number 1 of 43 stores in Spring 2020 for cleanliness and food safety resulting in earning recognition and a visit from CEO John Fisher.