David Mueller

David Mueller Email and Phone Number

Global Learning Operations Leader and LMS Administrator @ Port Orchard, WA, US
Port Orchard, WA, US
David Mueller's Location
Port Orchard, Washington, United States, United States
David Mueller's Contact Details

David Mueller personal email

About David Mueller

Accomplished Learning Operations Manager with extensive experience in optimizing processes and delivering successful results in dynamic environments. Expert in LMS administration and project management, with a proven track record of enhancing learning program efficiency and stakeholder communication. Adaptable and collaborative, with a strong focus on driving improvements and fostering a positive team spirit.Skills-Strategic thinkingLearning Management Systems AdministrationTraining Partner ProgramsGlobal Training EvaluationsGlobal Training CoordinationDatabase management and manipulationData analysisTrend analysisSecurity systems and softwareExcelBudget trackingCost controlsFinancial analysisContract reviewSpace planningTeam leadershipSelect Indicative Key ProjectsCreated an evaluation system for global training effort, transitioning system from a one-person operation to a fully automated scan house processing over 80k evaluations per year, with in-depth reporting to allow for improved tracking of efficacy of instructor delivery and overview of course offeringsAs Business Lead, researched, identified and directed the migration of registration data from Excel to custom Saba system (LMS); coordinated hardware and software purchases of $250K+; trained others on usage; global implementation was on time and on budget

David Mueller's Current Company Details
The Artful Oven

The Artful Oven

Global Learning Operations Leader and LMS Administrator
Port Orchard, WA, US
David Mueller Work Experience Details
  • The Artful Oven
    The Artful Oven
    Port Orchard, Wa, Us
  • The Artful Oven
    Co-Owner And Business Lead
    The Artful Oven Jan 2011 - Present
    - Established a structured operational framework for daily activities at The Artful Oven, leading to a 40% increase in team productivity and ensuring consistency across all customer service interactions. - Designed and implemented an automated invoicing solution within Excel that enhanced the speed of processing personalized orders; saved up to 15 hours weekly previously spent on traditional billing methods. - Managed customer service and provided kitchen support as needed.
  • Ziply Fiber
    Lms And Ehs Administrator
    Ziply Fiber Apr 2020 - May 2022
    Kirkland, Us
    Learning Management System Administrator responsibilities/key projects:- Managed the migration of 1,700+ courses and 3,000 users to a new LMS, saving $100K+ annually.- Analyzed 6 years of LMS data to identify high utilization courses, reducing rebranding efforts by 90%.- Developed a new Course Evaluation system to track user feedback efficiently. Environmental, Health and Safety Administrator responsibilities:- Managed 1,000+ open and closed claims, ensuring accurate reconciliation between company and insurance databases.- Generated Safety Review Reports monthly for field review, enhancing safety incident awareness.- Tailored individual reports for team members under review, promoting accountability and improvement. Adobe Connect Administrator responsibilities/key projects:- Managed Adobe Connect setup, scheduled users, and recorded 1,200+ hours of trainings for a critical TSA project.- Identified and repurposed an unused resource to support company infrastructure handoff, stepping up beyond role scope.- Administered Adobe Connect to retain vital content during transition, showcasing adaptability and dedication to company success.
  • Leaps And Beyond, Inc
    Project Manager – Client Care, Hipaa Compliance And Security Operations
    Leaps And Beyond, Inc Feb 2016 - Apr 2020
    Spokane, Washington, Us
    - Managed the buildout of organization’s Autism Center, overseeing construction, networking, property management, and security.- Directed security and safety measures in 5 locations, including ADT and camera installs, badge access, and HIPAA compliance.- Coordinated with clients to collect behavioral data for individualized programs, improving client success rates.
  • H2E Corp.
    Director Of Administrative Operations
    H2E Corp. Jan 2011 - Feb 2016
    Poulsbo, Us
    - Directed the build-up of a green energy start-up company that built cool plasma reactors.- Served as senior staff and coordinated with cross-functional teams; created infrastructure for travel protocol, administrative services, IT implementation and financial services.- Worked with all senior personnel on creating corporate policies and procedures, as well as helping to develop culture.- Developed workflows and automated systems to contribute to efficient workflows.
  • Advanced Network Information
    Director Of Technology Training
    Advanced Network Information Jul 2002 - Oct 2010
    - Managed 2 technology lines of business with Cisco Systems client, generating $1.5M revenue.- Developed a master-tracking spreadsheet to streamline communication among global teams.- Led a team of contracted instructors/developers for national and global offerings.
  • Genesys
    Worldwide Operation Manager And Acting Training Director For The Americas
    Genesys Apr 2004 - May 2005
    Menlo Park, Ca, Us
    - Directed and managed operational tasks for entire global training organization.- Managed global financial duties, including booking revenue with an annual target of $10.5M, balancing training database and corporate financial sources—View Central and SAP.- Managed master schedule for the Americas operation and coverage for the other Genesys University regions worldwide.
  • Epiphany
    Manager, Education Services
    Epiphany Jul 1999 - Jun 2002
    San Francisco, Us
    - Managed Education Services department, overseeing class volume, student registrations, finances, and material productions.- Supervised administrative team for national training coordination, classroom logistics, and personnel management.- Led $250K Learning Management System build-out, reducing operating costs by 40%.

David Mueller Skills

Microsoft Office Research Customer Service Strategic Planning Training Microsoft Excel Management Teaching Analysis Process Improvement Budgets Team Building Administration Information Technology Start Ups Nonprofits Hiring Communication

David Mueller Education Details

  • Cal State East Bay- College Of Business & Economics
    Cal State East Bay- College Of Business & Economics
    General Studies
  • College Of San Mateo
    College Of San Mateo
    General

Frequently Asked Questions about David Mueller

What company does David Mueller work for?

David Mueller works for The Artful Oven

What is David Mueller's role at the current company?

David Mueller's current role is Global Learning Operations Leader and LMS Administrator.

What is David Mueller's email address?

David Mueller's email address is da****@****ber.com

What schools did David Mueller attend?

David Mueller attended Cal State East Bay- College Of Business & Economics, College Of San Mateo.

What are some of David Mueller's interests?

David Mueller has interest in Social Services, Civil Rights And Social Action, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is David Mueller known for?

David Mueller has skills like Microsoft Office, Research, Customer Service, Strategic Planning, Training, Microsoft Excel, Management, Teaching, Analysis, Process Improvement, Budgets, Team Building.

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