Ronnie Elmore, Mba, Pmp, Sa, Csm Email & Phone Number

Manage daily operation of program to ensure compliance of contractual obligations, policies, and procedures. Contribute information, recommendations, and review strategic plans; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problem; complete audits; identify trends; determine system improvements; implement changes. Meet financial objectives by forecasting requirements, preparing annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Manage client expectations and track program processes to ensure superior performance and customer experience throughout the program. Develop, update, improve and execute program processes, policies, and procedures to ensure superior performance. Identify potential business development opportunities and support proposal efforts as needed. Support development of proposals such as level of effort estimates, work break down structures, and analysis of statement of work. Mentor project staff.

Fairfax, Va

Manage software system development and maintenance projects for the federal client through all phases of project life cycle. Prepare and monitor Project Work Plans, review deliverables and ensure that performance metrics are met for all projects. Facilitate meetings. Assist client with planning, coordinating and implementing approved policies, programs and services mandated by the department, agency, or Congress. Assist project COTR in completing OMB Exhibit 300’s and supporting documentation. Participate in “tiger-team” meeting to quickly identify, troubleshoot, and resolve system outages or failures on high profile projects. Act as a liaison between the project staff and the client. Mentor and motivate employees and work with clients on a daily basis to meet the needs of the agency. Assist in proposal writing efforts or oral presentations in response to requests for proposal and statements of work. Create and give technical presentations for brown bag lunches, user conferences, etc.

Provided maintenance and new development support for three Web applications at the Department of Housing and Urban Development (HUD) – the Information Collection Budget Tracking System (ICBTS), the Albany Financial Operations Center System (AFOCS), and the Active Partners Performance System (APPS), a CMMI Level 2 assessed project. Analyzed the systems for compliance with Section 508 standards for electronic and information technology accessibility and developed and implemented a plan to bring the applications into full compliance. Met with clients to gather requirements specifications for additional development, maintained a requirements traceability matrix, and provided development estimate documentation for audits at the completion of requirements. Performed unit testing, created test scripts for user acceptance testing, and provided weekly status reports.

Master Of Business Administration (M.B.A.)

Bs, Computer Science