Remah Thomas Email & Phone Number

Lansdowne, Pennsylvania, United States

Examine legal documents submitted to courts for adherence to laws andcourt procedures.Respond to in-person and telephone requests for information from generalpublic, attorneys and other involved parties.Manage court filings, hearings, meetings and other events to supportseamless operations.Maintain customer satisfaction scores through application of superiorconflict resolution and problem-solving skills.Create court dockets and update disposition of cases after court hearingsand trials.

Greater Philadelphia Area

Greater Philadelphia Area

Investigated and resolved customer inquiries, disputes and/or complaints. Assisted consultants with processing sales orders and call efficiencies. Provided troubleshooting assistance for customer orders, account statuses and relevant problems. Created sales contest to increase revenue within the office. Provided necessary data and reports to the Executive Board.

Greater Philadelphia Area

More than 12 years successful experience in customer service and sales support with recognized strengths in account maintenance, problem-solving, trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems.Demonstrated the ability to meet and/or exceed corporate sales objectives averaging up to 125%.Excellent working knowledge using various operating systems; Lotus Notes, Microsoft Office Suite, Outlook and Avaya.Ability to train, motivate, and supervise customer service employees.

Greater Philadelphia Area

Provided support to sales managers/staff and operational personnel with the goal to increase sales force effectiveness and employee retention. Prepared new sales consultants by conducting orientation to sales processes; developed individual coaching plans; provided resources and assistance. Initiated sales techniques that resulted in sales attainments exceeding 130% as a team. Created detailed reports monitoring overall consultant performance.

King Of Prussia

Assisted department managers in duties that increased all sales goals by processing and preparing incoming merchandise. Fulfilled price changes/markdowns and notified buyers of damaged or low-selling items. Performed general operational and administrative duties that included inventory control, and monitoring shipping and receiving of incoming and outgoing merchandise. Prepared purchase orders, queries and other documents for buyers on a daily basis. Provided a high level of customer service to internal and external customers and organizations.

Master Of Science - Ms, Project Management, 4.0

Master Of Science - Ms, Project Management, 4.0

Master Of Business Administration (Mba), Project Management, 3.5

Bs, Tourism/Hospitality Management