Ricky Mathis, Ccmp™ Email & Phone Number

Independent Change Management and Implementation ConsultantProvide full lifecycle change management and implementation services for transformational technology projects, system upgrades, and process changes for client business groups. Develop strategies to drive awareness and adoption via communications, marketing, stakeholder engagement, and training.• Lead assessments of impacted stakeholders and their resistance and influence levels within the organization• Develop strong working relationships with business area leaders and representatives to effectively engage impacted business groups and prepare them for changes• Create networks of change agents to extend project team reach into impacted organizations, cascade communications, and lead training for their peers• Develop strong communications in multiple formats (emails, presentations, newsletters. SharePoint sites) to increase stakeholder awareness of impending changes, highlight key benefits of changes, and articulate future state delivery roadmaps, adoption plans, project timelines, and post-change processes• Assess learning needs and designed / facilitated workshops and product demo sessions to build comfort with, and ease resistance to, process changes and new technology • If needed, coordinate additional deployment activities such as deploying new laptop computers, managing procurement and distribution of USB license keys, finalizing user lists, et al.

San Ramon, Ca, Us

Led cybersecurity engagements with business unit stakeholders to develop information workflows, assess the current state of information protection, and recommend techniques to strengthen security. • Coordinated engagements and assessments across multiple projects to minimize impact to business units.• Assessed stakeholder and business unit readiness for changes to normal ways of working in order to best protect company information.• Delivered communications for key cybersecurity stakeholders including sponsor videos, poster sessions, intranet site contents, and change impact review sessions.

Houston, Texas, Us

Lead the process to transition to new intranet site templates on ConocoPhillips’ SharePoint 2013 web content management platform. Oversee requirements gathering, design, development, testing, and content migration efforts. • Solicit and document business requirements for site designs and functional enhancements. • Manage a team of internal employee and contract project resources to engage business unit stakeholders, analyze content, build new sites, and coordinate organizational change management efforts. • Analyze and interpret existing site contents determine path forward for content. Coordinate site content mapping, content creation, owner training, and go-live activities for new intranet sites.• Monitor site builds to ensure intranet standards are followed.• Evaluate and prioritize production issues working with IT and business partners to resolve.

Houston, Texas, Us

Provide analysis, design, and leadership over consulting engagements for internal projects totaling $5.7 million. Gather requirements, assess the impact of change for all stakeholder groups, and correctly scope the amount of effort to provide the most cost effective strategy for implementation success.• Perform staffing assessments to address change management and deployment needs for upcoming projects. Manage workload and priorities of 3-4 contractors.• Define the value proposition for change management activities for project managers, sponsors, and subject matter experts.• Facilitate communication and change management activities for all merger and acquisition integrations.

Houston, Texas, Us

Provide analysis, design, and execution of change management strategies for deployment activities for a global user base on behalf of one of the largest service providers for the oil and gas industry. Develop project and product knowledge in short time frames to provide the most accurate, actionable strategy for implementation success.• Analyze user base and change requirements by reviewing requirements and design documents, facilitating review sessions with project team members, and participating in project meetings. Coach project managers, subject matter experts, and other project team members on effective communication, testing, and other change management techniques.• Provide domain expertise in internal communications, deployment planning, requirements gathering, web content publishing, and process documentation. Facilitate work sessions with project teams to scope the development of business processes, training materials, and test scripts. • Write, edit, and send IT communication messages related to upcoming project milestones, implementations, outages, and upgrades. Proven ability to gather information and put technical details into words that non-IT people can understand.

Houston, Texas, Us

Worked as part of a small team to propose, develop, and implement a major identity and access management (IAM) system. As part of IAM, was responsible for requirements gathering, information management, testing and change management. Previously, led security awareness activities for IT Security group.

Houston, Texas, Us

Internal consultant on learning technologies, collaboration tools, and online communications for Landmark Graphics business unit. Led training and documentation efforts for internal business systems. Developed communication, training, and support strategies for internal business applications.

Houston, Texas, Us

Orchestrated all phases for launch of a new key management system; set tone for launch, established “demo” process, created catalog copy and coordinated pricing.

Chosen by this start-up provider of the first Windows-based dealership management system to train and support clients. Facilitated classroom training to dealership management, sales reps and internal staff. Resolved client issues, analyzed business processes and tested databases.

Houston, Tx, Us

Coordinated recruitment and training efforts for student and professional staff. Advised student housing organization.

Greencastle, In, Us

Managed residential area. Supervised student and office staff. Advised residential government and judicial board.

Master Of Education

Bachelor Of Arts In Journalism, Advertising