Bekah Mcintyre Email & Phone Number

Biddeford, Me, Us

Maine, United States

Key Responsibilities- Responsible for training, technical assistance and coaching to assist in the implementation of High-Fidelity Wraparound in Maine. - Vital role in improving the overall quality of care and outcomes for families with children with intensive behavioral health needs in the state.- Complete and maintain certification from the National Wraparound Implementation Center. - Support the installation of Wraparound through coaching and training for implementing workforce across the state.- Assist in the development of the state Center of Excellence.- Gather information from multiple sources to expand understanding of the needs & strengths of the current workforce, recommendations to the Center of Excellence on how the system can better support the workforce.- Network and build relationships with state and organizational leadership to build interest in partnering around successful implementation efforts.- Monitor and evaluate the effectiveness of training through established evaluation measures. - Utilize NWIC tools to provide coaching support to the care coordinators. - Monitor quality of practice and utilize coaching feedback to inform needed actions to support implementation integrity.- Utilize data to inform decision making in types of technical assistance deemed most helpful.

Online Social Activism Community

Key Responsibilities Part of a 6 person organizing team managing an online social activism community of over 7,500 people connected to MaineDaily moderation of online forumWork with RUBH organizing team to develop and communicate community standards to membersDaily management of social media channels including Twitter, Facebook and InstagramDevelop and maintain rapport with stakeholders including organizations, group members, news outlets, and elected officialsResolve conflict and disputes among members Write and distribute media advisories and press releases for RUBH eventsAssist RUBH organizing team with crafting messages consistent with group values and community standards

Sanford, Maine, United States

Key Responsibilities Manage program with over 300 adults and youth with severe and persistent mental illness community-based setting in York County, ME. Hire, train, and provide clinical supervision to 10 case managers, 2 Intentional Peers and 1 Nurse Care Manager. Provide clinical diagnosing, crisis management and consulting to clients as needed.  Responsible for developing and maintaining positive, supportive work culture.  Department change leader. Ensure quality and compliance with regulatory requirements for MaineCare, CMS, and VA contracts. Trained in Critical Stress Incident Management group crisis debriefing and responseSuccesses 90% staff retention rate over three years. Staff report a high degree of satisfaction with team. Collaborated with inter-agency departments to develop new process and work flow for record maintenance. Pilot tested, reported, revised then trained department of 75 staff statewide on new process. Continue to provide training and assistance to other departments Tapped to work with inter-agency departments to overhaul client discharge process and documentation, conduct quantitative audits of client records in advance of mental health licensing review Within six months of hire, addressed deficient processes, provided training and oversight to address lost/deficient billing. Increased and sustain team productivity. Improved monthly supervision and development with staff individually, biweekly staff meetings incorporating education components, team building, communication. Has improved individual job satisfaction as well as team morale and communication. More fully integrated team care model, improving quality of care provided and communication amongst team members.  Liaison with community providers to provide integrated care and meet client needs as well as improve service structure. Have identified new resources and partnerships to benefits clients served.

Biddeford, Me

Key Responsibilities Self-employed consultant, developing policy manuals and best practice recommendations for various MaineCare and federal program eligible services MaineCare compliance consulting including agencies seeking to gain service qualification. Conduct policy & procedure analysis and make recommendations to meet various funder expectations including Medicaid and Medicare Customize staff training solutions on a variety of topics including evidence-based clinical practices, DEIB, and compliance Management consultation and training for new supervisors in clinical settings Team building activities and guidance specific to the needs of social and human service organizations and staff Contracted with Disability Rights Maine to complete statewide Home and Community-Based Services (HCBS) rule quality & compliance assessment (2019-2022) Developed training on gender expansive mental health care for clinical and residential staff to fill gap in existing training in the communitySuccesses Contracted with Disability Rights Maine to complete statewide Home and Community-Based Services (HCBS) rule assessment. Supported several agencies in obtaining license to provide MaineCare billable services  Developed training in gender expansive mental health care for clinical and residential staff, presented at NASW Maine Chapter State Conference 2022.

Maine, United States

Key Responsibilities- Work with Disability Rights Maine on HCBS project on statewide compliance with 2018 federal HSBC rule change.-Coordinate with executive leadership of agencies providing HCB services across the state of Maine assessing compliance.- Conduct on site reviews of agencies providing HCB services across the state of Maine assessing compliance- Conduct paper review of policies, procedures and practices of agencies providing HCB across the state of Maine assessing compliance- Submit completed validations/assessment to EconSys for review- Provide recommendations to DRM and DHHS regarding the process and areas for improving service delivery and protection of client rights.

Portland, Maine Area

Key ResponsibilitiesDirected program with 200+ clients receiving outpatient mental health case management in greater Portland, ME areaProvided clinical assessment of need and diagnosing of mental health and functioning issuesProvided clinical supervision of 12 mental health case managersProvided crisis intervention and support for people experiencing acute mental health symptoms. Connected to resources and developed crisis plans as appropriate. Facilitated biweekly team meetings/trainings.Developed and maintained department budget.SuccessesShortly after hire. agency decided to close department. Worked closely with staff, clients, and external agency partners to coordinate services for all clients prior to department closing.Supported staff to find employment post-closure.Maintained positive outlook and morale.

York County, Maine, United States

Key Responsibilities Directed four 8-bed residential program for adults with acquired brain injury in Maine Ensured quality of services and compliance with regulatory requirements for MaineCare, Medicaid, VA, and CARF Hired, trained, and supervised staff including four residential supervisors and eight team leads Oversight of daily operations, implementation of agency policy and procedure, crisis management Managed and reported on program budgets, labor, risk, and quality indicators Communicated and collaborated with new funders including Veteran Affairs and Worker’s Compensation, expanding program’s ability to service new populations Developed stability, predictability, and consistent training in residential environment known for high turnover rates which helped improve direct care staff experience on site Met with employees to provide information and resolve concerns including disciplinary action Managed program budgets and report on KPIs to executive leadership. Conducted internal investigations for HIPAA violations, abuse allegations, employee misconduct, etc. Certified as Qualified Brain Injury Support ProviderKey Successes Focused on developing stability, predictability and good training in residential environment known for high turnover rates.  Improved direct care staff initial experience on-site and decreased attrition.

Saco/ Southern Maine

Key Responsibilities Managed 3 regional offices in Southern Maine providing services to 200 individuals with developmental disabilities & Autism. Supervised and trained 9 managers plus on-site supervision for HR, finance, and customer support staff. Oversight of 100+ direct care staff and 100+ independent contractors. Engaged in agency-wide policy development and implementation.  Oversight and quality assurance to meet state, federal, and agency rules and standards.  Developed reports for monthly, quarterly, and annual key indications such as growth, retention, utilization, turnover, and satisfaction surveys.  Developed and maintained rapport with funders and community stakeholders. Participated in marketing services and staff recruitment such job fairs, college class presentations, staff appreciation events. Attended meetings and sessions pertaining legislative and oversight changes impacting services provided Engaged with leadership at all levels inside and outside of the agency, including regular work with DHHS. Managed two department budgets totaling 3 million dollars annually. Liaison between the agency and home providers, staff, potential providers, and the community.  Planned community events including Shared Living networking, annual Autism Walk and fundraising events.Successes Invested in family-oriented appreciation events tailored to meet the needs of direct care staff and independent contractors based on 1:1 conversation, feedback surveys and other methods of gathering feedback.  Developed and implemented training including staff orientation, trauma, client rights, positive supports Excelled with complex problem solving and crisis management improving rapport and communication,  Presented recommendations to executive leadership for improving assessment & outcome measurement tools.

Saco, Me

Key Responsibilities- Provide intensive therapy to children in residential and day treatment educational setting for children experiencing mental health and behavioral heath issues.- Provided leadership to staff intensive residential program by supervising and monitoring individual treatment planning for emotionally and/or behaviorally challenged youth and their families. - Monitored and evaluated treatment service plan achievement and overall program success.- Developed child-centered, family-focused plan of treatment and documentation.- Evaluated client progress and timely completion of related documentation.- Regular assessment of imminent danger and the resolution of crisis and other emergency situations.- Treated residents by using clinical techniques and therapies, monitoring development, and evaluating and adjusting treatment collaborating with other specialists.- Provided direct service through individual, group and family treatment.- Certified Trauma-Focused Cognitive Behavioral Therapist (TF-CBT) and Structural Family Therapist

Biddeford, Me

Provide clinical services, programming and support for adults with developmental disabilities and co-occurring mental illness throughout southern and central Maine

Eastern Massachusetts

Key Responsibilities-Oversaw adult developmental disability services for the metro Boston area in 24 hour residential and supported housing- Provided direct supervision for four Program Managers and one clinician - Wrote clinical support plans for individuals with behavioral issues using CBT, DBT and applied behavioral analysis.- Served as a part of the senior management on-call team.- Oversaw all aspects of the division including budgets, staffing, facilities management, training and evaluation.- Agency liaison between the department and other providers, such as state agencies and other human service organizations.-Trained in Dialectical Behavioral Therapy.Successes- Opened DBT residential program with on site day program for complex Borderline Personality Disorder cases. Involved in all aspects of establishing the program from building selection through staff selection and training to open.- Completed clinical training on non-suicidal self injury with Executive Director Barent Walsh.

Maine, United States

The Juvenile Detention Alternatives Initiative, JDAI, is a private-public partnership juvenile justive reform model from the Anne E. Casey Foundation, being implemented nationwide now in 39 states. The goal is to make sure that locked detention is used only when absolutely necessary and ensure that alternatives are available for youth who are at low risk for committing future crimes or who have other unmet needs.The JDAI approach is multi-faceted, including multiple emphases on: Inter-governmental collaboration; reliance on data; creation and implementation of objective admissions screening for detention facilities; expedited case processing to reduce pretrial detention; improved handling of “special cases”; express strategies to reduce racial disparities; improving the conditions of confinement; and researching, testing, and endorsing alternatives to confinement.As a part of the JDAI, attend monthly meetings in Augusta.Act as a part of the Detention Utilization Workgroup to analyze Maine detention data to better understand the current system and use this data to work towards reforming current practice.As a part of the Alternative to Detention Workgroup to analyze current alternatives to secure detention, identify gaps and develop appropriate programming based on population need.

Portland, Maine Area

Key Responsibilities- Community based organization that serves at-risk youth, low-income families and immigrants & refugees- Worked under the Director of Community Based Youth Services (CBYS), encompassing 5 programs for youth- Engaged stakeholders to develop definitions, clear objectives and goals for each of the 5 CBYS programs- Created Excel-based program databases to track outcomes and objectives for each of the 5 programs- Revised all intake paperwork and the client referral process to meet MaineCare compliance for outpatient mental health treatment- Conducted a program evaluation of the Back on Track program and report findings to senior management- Certified facilitator for Back on Track, a solution-focused CBT group for at-risk youth- Set up and maintained a reporting center in Biddeford, ME for youth involved with the Dept. of Corrections- Created and facilitated daily programming for groups of 1-5 male youth aged 12-17 focusing on creativity, community integration and self-awareness- Networked with local agencies to acquire donations for program, develop community connections and set up community service projects- Supervision of bachelor's level internsSuccesses- Worked with the program director and staff to develop program policies and a program manual for staff - Developed program intake packet for program participants and their families- Assisted agency in obtaining license to provide MaineCare funded mental health services. - Agency representative in state-wide Anne E Casey Foundation Juvenile Detention Alternatives Initiative.

York County, Maine

Mandated by the 2009 Maine Juvenile Justice Taskforce, three regional JTP groups are tasked with developing regional solutions and reforms to Maine's juvenile justice system in line with the MJJT recommendations. JTP members are comprised of individuals from various domains who work with youth; mental health, schools, DHHS, law enforcement, etc.As a part of the group, maintain communication with all members, take minutes at monthly meetings and disseminate them to the group. Set up the time and location for meetings each month, set the agenda. Current project: working towards the development of a sustainable restorative justice program in York County that involves schools and community based providers to divert youth from the justice system and ensure access to needed services.

Biddeford, Maine

Key Responsibilities- Supervised and oversaw three residential programs for adults with developmental disabilities and Autism.- Supervised 15 direct care staff who provided 24-hour care to consumers.- Responsible for developing positive, supportive workplace culture.- Ensured compliance with state and agency rules and regulations.- Wrote comprehensive Individual Service Plans, worked closely with state to approve and manage service plans.- Developed and ensured implementation of all consumer routines and goals, including staff training.- Liaison for all providers working with the residences and consumers.- Organized and ran several activities a month for groups of 20+ adults and their support staff.- Member on a committee to develop innovative social programming for adults with developmental disabilities.- Facilitated monthly staff meetings which included training, compliance issues and team building.- Trained/certified in CPR/FA, Safety Care and CRMAKey Successes- Known for providing supportive leadership and often asked to step in at other facilities that were struggling. Created a fun work environment to balance the intense nature of the work.- Collaborated with BCBA to assess for and develop behavior change plans. Provided training and oversight to staff. Reported on progress monthly. Focused on ensuring plans and interventions were unique to the person’s wants and interests. - Reduced staff turnover and improved job satisfaction of Direct Care staff even with the most challenging client cases.- Maximized efficiency of staffing ratios along with reduced turnover to balance residential budget.

Biddeford, Maine, United States

Key Responsibilities- Assisted professor with two introductory courses (56 students) on crime and deviance.- Prepared and presented four lectures, assigned related readings.- Ran review sessions prior to exams and assisted professor in facilitating class discussions.- Set exam questions and completed grading for the mid term.

Old Orchard Beach, Maine, United States

Key Responsibilities- Drop in afterschool center for elementary and middle school aged at-risk youth.- Maintain daily operations and center.-Create and post monthly activity calendar.- Set up training opportunities such as CPR/First Aid and babysitting certification.- Set up local community service projects- Engage with local communitySuccesses- Successfully cowrote grant to develop mentorship program to divert children from juvenile corrections.- Restorative Justice training with local police and school district staff.

Poyntelle, Pa

Key Responsibilities- Facilitated and maintained a high ropes course at a Jewish summer camp for children ages 7-12 from New York and Israel.- Directly supervised a diverse, international 5-person team.- Member of camp senior leadership supervising over 120 counselors for a ten week period.- Provided teambuilding and training for counselors pre-camping season.- Performed pre-camping safety check of all equipment and elements.- Ran low ropes teambuilding activities for the entire camp.- Planned and conducted daily programs for small groups.- Planned and lead three day climbing/ teambuilding mini-camps.Successes- Successfully navigated high risk environment with mixed language team, developing strategies for consistent communication.- Developed new programs and activities to keep the course fun ad engaging for participants across eight weeks of camping. - Created course opening and closing manuals as well as equipment checklists.

Master Of Social Work (Msw), Macro Focus, Dual Concentration In Health/Mental Health And Children, Youth And Families, 3.92

Ba, Psychology And Social Relations, Emphasis On At-Risk Youth And Childhood Development, 3.91

Activities and Societies: Inducted into Alpha Chi Honor Society, 2005. Founding Vice President of the UNE Psychology Club, 2005..

Ba, Psychology, Nonviolent Conflict Resolution In Urban Communities