๐Ÿ“บ Remco Kaptein

๐Ÿ“บ Remco Kaptein Email and Phone Number

Senior Customer Solutions and Success Manager @ Qwilt
Zeist, UT, NL
๐Ÿ“บ Remco Kaptein's Location
Zeist, Utrecht, Netherlands, Netherlands
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About ๐Ÿ“บ Remco Kaptein

During my graduation I created a new UI and management tool for Video Servers delivering content over IP and DVB. This is over 20 years ago and my career has ever since been focussed on the Media & Entertainment industry.In a nutshell I've managed the following responsibilities:- Professional Services Consultant for Video Playout solutions for DVB and IP in EMEA- Integration Test Lab Consultant for assisting customers with UPC / Liberty Global Cable and IP Video and Middleware platform- Pre-sales & Delivery for high performance Video Server platforms and Middleware solution in EMEA- Director of Technical Sales for Search & Recommendations, Middleware platforms, Voice based Search & Navigation- Customer Solutions and Project Manager for Content Delivery Network and Cloud Compute at the ISP EdgeAll my roles involve Customer Engagement and building solid relationships with a focus on either partnerships or building and selling complex solutions.I'm the main point of contact for customers to enquire about all technical matters and as such I'm the link between the customer on one side and the product, R&D, Operations and planning for the company on the other side.I enjoy working with the different teams in an organisation and creating mutual respect to achieve the maximum possible with a positive approach even in difficult situations.- I have successfully completed technical tracks to sell Video Servers, Middleware platforms to ISPs in EMEA. I've built demos and booths for trade shows and trained the staff. - I've trained partners on products, architectures and scaling solutions. I've designed, deployed and been responsible for project management of edge CDNs at Tier-1 operators such as Vodafone and Telefonica. - I recently completed a complex integration project between two CDNs allowing one of the biggest OTT platforms to utilise a more distributed federated CDN to deliver its content.A selection of partners and customer ISPs that I work(ed) with are Liberty Global, Virgin Media, Telenor, Vodafone Global and variety of Opcos, Telecom Italia, Deutsche Telekom, A1, Netia, Sky UK & Italy, Fastweb and Telefonica.Besides work I enjoy my family, my wife, son and daughter. I love the outdoors, hiking and biking and last but not least great food and wine.

๐Ÿ“บ Remco Kaptein's Current Company Details
Qwilt

Qwilt

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Senior Customer Solutions and Success Manager
Zeist, UT, NL
Website:
qwilt.com
Employees:
194
๐Ÿ“บ Remco Kaptein Work Experience Details
  • Qwilt
    Senior Customer Solutions And Success Manager
    Qwilt
    Zeist, Ut, Nl
  • Qwilt
    Senior Customer Solutions Manager
    Qwilt Aug 2021 - Present
    Netherlands
    I consult, guide, advise and introduce Tier-1 Service Providers to the world of the Edge Compute and Open Caching. My role is to understand the ISP infrastructure and integrate the Qwilt solution deep and throughout their network. I talk to the ISP IP Core Network Architects to understand the entire network and the current and anticipated growth traffic for the major OTT platforms. I understand the ISP fixed and mobile network, usage of BGP, ASN involved, CGNAT, etc. I discuss Qwilt requirements to allow footprint integration and the best possible HTTP or DNS routing which results in the best QoS / QoE.I'm also responsible for selecting and concluding agreements with Qwilt partners to support the assembly, staging, installation and commissioning of the CDN hardware (servers, management switches and data switches). Last but not least I'm responsible for the project management to align all organisations and departments at Qwilt to successfully deploy and activate new Qwilt networks within the Service Providers.I focus on Qwilt's strategic accounts in Europe and therefore mostly focused on Telefonica and Vodafone activities. See the Featured section in my LinkedIn profile for the associated press releases.For Telefonica I'm also responsible for the joint CDN platform between Qwilt and Telefonica. I lead the technical sessions to create the necessary interfaces to configure both CDNs as well as exchange the necessary data. Furthermore, I lead the effort to onboard Qwilt's major content publishers and ensure that both CDNs comply with the technical specification of these content publishers which ultimately means playback requests are correctly delegated, routed and delivered.
  • Xperi Corporation
    Technical Sales Director & Partnerships Emea
    Xperi Corporation Jun 2020 - Aug 2021
    Utrecht, Netherlands
  • Tivo
    Technical Sales Director
    Tivo Jun 2017 - Aug 2021
    Emea
  • Mozilla
    Business Development Europe - Firefox Products
    Mozilla Nov 2015 - Jun 2017
    Europe
  • Mozilla Corporation
    Pre-Sales Solution Architect
    Mozilla Corporation Jan 2013 - Jun 2017
    Europe, Africa, Middle East
  • Espial
    Sales And Solution Engineering Manager Emea
    Espial Jul 2008 - Dec 2012
    Europe And Middle East
  • Kasenna
    Sales Engineering Manager Emea
    Kasenna Oct 2004 - Jul 2008
    Europe And Middle East
  • Upc
    Itl Systems/Application Engineer At Digital Media Center
    Upc Feb 2003 - Oct 2004
  • Sgi
    Professional Services Consultant
    Sgi Feb 2000 - Feb 2003

๐Ÿ“บ Remco Kaptein Skills

Iptv Mobile Devices Streaming Media Digital Tv Vod Telecommunications Product Management Integration Strategic Partnerships Set Top Box Pre Sales Drm Cloud Computing Mpeg Ip Professional Services Broadband Conditional Access Middleware Unix Video Interactive Tv Digital Media Dvb Broadcast Direct Sales Content Distribution Networks Sip Telco System Architecture Video On Demand Strategy Internet Protocol Solution Selling Business Development Networking

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๐Ÿ“บ Remco Kaptein works for Qwilt

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๐Ÿ“บ Remco Kaptein's current role is Senior Customer Solutions and Success Manager.

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