- Information validation during credit requests.- Provided clients with assistance as needed for identity verification.- Served clients from both English and French speaking areas.This work has helped me develop various skills such as attention to details, being able to precisely communicate sensitive information and how to manage escalated customers.

- Provided clients with assistance filling out credit applications.- Acted as source of knowledge for various credit products offered.- Explaining fine print in credit contracts to clients. - Served clients from both English and French speaking areas.These tasks helped me develop my communication skills as well as improve my problem-solving skills, as this position served as a sort of help desk for all sorts of general tasks.