• Main scheduling contact, produce business-wide timesheets, manage third-party apps to ensure seamless reservations• Create and track daily budget to ensure monthly revenue goals are met.• Generate engaging social media content, including designing eye-catching posters and photographing the studio to showcase the space to clients.• Continuously improve workflows to reduce inefficiencies, implement new systems and streamline existing business structure.• Conduct onboarding, training, hiring, and terminations while resolving conflicts efficiently between clients, creatives, and staff.• Implement new systems and optimize SOP, reducing inefficiencies and streamlining existing business structure.→ Achieved a 90% reduction in scheduling errors in one month through workflow improvements and proactive support.→ Developed and launched a new business platform to connect clients, increasing revenue in a saturated market.→ Direct the end-to-end process for marketing campaigns, overseeing design, creative direction, and final sign-off.→ Serve as the primary scheduling contact for all clients with 8+ third-party apps to ensure seamless back-to-back reservations, resulting in a 42% increase in average weekly bookings.

• Researched, wrote, and published several blogs on behalf of department specialists.• Maintained website updates utilizing SEO and custom CSS/HTML.• Designed dependable and uniform messaging, graphics, and photography/videography for all marketing media.• Managed content calendar to promote auctions and events through synchronized social media and email campaigns.• Increased Instagram profile visits by 35% and followers by 54% in 6 months.• Analyzed marketing outreach data to track and report on brand objectives using SQL, Tableau, Excel, and MS PowerPoint.

• Designed on the spot matboard and frame combinations taking into consideration personal style, coloring, lighting, and texture with the customer.• Organized delivery process, assembled frames, cut matboard, provided price and timing estimates.

• Managed and produced monthly on-campus music events at The Grind at Clark University • Identified, negotiated, and organized with talent• Oversaw event marketing and promotion, budgeting, venue and member management from pre-planning stage through performance date

• Launched interactive resource websites in Squarespace for current and prospective residents on behalf of Fitchburg University• Organized and executed community events on behalf of Fitchburg State University's ideaLab• Established clear priorities in project timelines and ensured follow-through of all project goals and meetings• Drafted job postings and pre-screened applicants for seasonal interns • Collected and organized data across various social media platforms, email campaigns, and streaming services

• Planned and directed monthly Teen Night events for 15-30 local students with guest artists• Greeted visitors and provide secretarial assistance during gallery hours• Promoted gallery to community members during Worcester's Out To Lunch events

• Visualized and posted marketing images. • Photographed daily and special events as well as museum pieces.

• Fostered personal development in campers and encouraging growth in their emotional awareness. • Planned and supervised events for groups from 4-60+ children.• Effectively and thoughtfully mediated conflicts between group members, campers and their families.• Maintained positivity, flexibility, and creativity with multiple tasks in a team environment.

• Collaborated with a team to curate and design several exhibitions throughout the year.• Designed final product, painted walls, hung pieces, and maintained exhibition space.

• Engaged AVID principles and study-resources to aid under-performing students