Team Coordination: Credit control, legal, business development, finance, leasing, compliance, facility, on-site. Single point of contact with clients for commercial, residential and service hotel projects, assisting the queries, resolving complaints, settling disputes by performing activities such as liaison with various departments also handling internal call centre, client relations and handover operations. Monthly project updates and payment call letters with coordination with admin department.Handling customer and also dealing with walk-in customers which would range minimum of 300 emails and 50 walk-in customers a day. Updating and generating reports in CIS, SIEBEL, IPMS.Liaising with legal departments for queries pertaining to executing the sales & purchase agreements, assignment procedures, addition/deletion of joint buyers, clarification of contractual clauses etc. Focal point of contact for tenants and real estate agents pertaining to any issues regarding lease management scheme• Liaising with credit control and finance department with queries pertaining to payment update, statement of account, receipt, installment call, mortgage, refund, transfer funds etc• Executing the apartment viewing, snagging apartments prior inspection and giving the possession of the ready projects to the customers• Liaising with facility management for queries pertaining to maintenance etc.• Coordinating with marketing department to obtain the latest marketing campaigns details• Coordinate with Dubai Land’s department for registering the tenancy contract, for pre-issuance of contract and issuing of title deed. • Coordinate with Contract Department for generation of tenancy contract and leasing agreement and coordinating with compliance department for execution of the same• Negotiate with external real estate agents to finalise the rental agreement cost for tenants