S M Rifat Email & Phone Number

Dhaka, Bangladesh

Ottawa, Ontario, Canada

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Winnipeg, Manitoba, Canada

• Leverage strong cold calling, door knocking and prospecting skills to achieve monthly and quarterly sales targets.
• Leverage different mediums such as telephone, social media, networking, etc. to establish strong relationship with the clients and conduct engaging face-to-face meetings and presentation with supporting technical and.
• Working as the key responsible person for maintaining good business relationships with new and existing clients, conduct needs analysis, relay product information, quotations, and tenders.
• Leverage sound product knowledge of Shaw’s full Smart Suite products such as Smart Wifi, Smart Voice, Smart Surveillence, SmartTarget and Smart Remote Office to fulfill client’s requirements.
• Identify and monitor measures to overcome competitive activities within the market.
• Identify and analyze clients’ business requirements, proposing solutions, negotiating and closing new business revenue.

Winnipeg, Manitoba, Canada

• Key Responsibilities
• Leverage strong prospecting, account management, and closing skills to achieve monthly, quarterly and yearly pipeline and forecast goals as well as other defined objectives.
• Working as the key responsible person for maintaining good business relationships with new and existing clients, conduct needs analysis, relay product information, quotations, and tenders.
• Develop and maintain a strong relationship with key stakeholders at both C-level and mid-management levels to negotiate and close business.
• Research on competitive market information such as new products, pricing strategies, and market directions to understand future sales growth.
• Leverage product/company/industry expertise to overcome objections and secure upgrade opportunities within existing client base where appropriate.

Winnipeg, Manitoba, Canada

• Key Responsibilities
• Actively engaged with customers, identified needs, and presented customized and unbiased wireless solutions.
• Sold minimum 50 new wireless connections every month, awarded employee of the months two times.
• Achieved all key business metrics and monthly targets, including sales, operations, and client satisfaction.
• Stayed up to date on current promotions, products, services, and policies to maintain high levels of expertise.

Winnipeg, Canada Area

• Key Responsibilities
• Using different selling techniques and company programs, maximized sales opportunities with every client.
• Maintained company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays.
• Sold minimum 20+ laptops every month and achieved sales goals of accessories, warranties and maintenance plans.
• Identified and communicated suggestions for improvements in all areas of business.

Winnipeg, Manitoba, Canada

Took tutorial classes, helped the students with assignments, answered their queries and marked the assignments.

Winnipeg, Manitoba, Canada

• Achieved University of Manitoba Graduate Fellowship (UMGF) and Manitoba Graduate Scholarship (MGS) for outstandingmerit.
• Successfully completed research on Effects of Wall Roughness over Forward-Facing Step in an Open Channel Turbulent Flow.
• Performed experimental study to analyze the turbulent flow using mean velocities, Reynolds stresses, turbulent kinetic energy, integral parameters, and some of the budget terms in the turbulent kinetic energy transport.
• Published two conference papers at ICFMT 2016: 18th International Conference on Fluid Mechanics and Thermodynamics hold in Paris, France, in February 2016.

Winnipeg, Canada Area

Marked lab reports every week, made proper clarifications for the deductions and consulted with the supervisor for any risen problems.

Winnipeg, Manitoba, Canada

• Demostrated Vapor Compression Refrigeration System experiment to 70-80 students in each semester.
• Answered specific questions on the experiment as well as the theoretical portion of the experiment.
• Prepared the question paper for the final exam and marked the answer sheet.
• Obtained over 95% evaluation rating from the students' review in each semester.

Winnipeg, Canada Area

• Make provision for a quality customer service delivery.
• Apprised with product updates and products information to offer good response to customers’ questions.
• Understand the nature and the importance of each product to explain its use to customers.
• Offer protection plan and warranty to the customers and explain them the benefits so that they are encouraged to purchase it.
• Handle proper labeling and pricing of merchandise.
• Ensure displaced products are returned to the right department and shelf.

Gazipur, Bangladesh

• Key Responsibilities
• Designed maintenance strategies, procedures, and methods to ensure the smooth operation of the plant.
• Worked as the key responsible person to diagnose breakdown, troubleshoot problems, and make sure the equipment was working properly.
• Liaised with client departments, customers, and other engineering and production colleagues to deal with emergencies, unplanned problems, and repairs.
• Prepared Standard Operating Procedures (SOP) to use as a guideline in installation & commissioning equipment, carry out routine maintenance work and respond to equipment faults.
• In case of breakdowns, ensured there is continuous cover of machinery and equipment.

Master Of Science (M.Sc.), Mechanical Engineering, 4.00

Activities and Societies: University of Manitoba Bangladesh Students Association (UMBSA)My field of study is Experimental Fluid Mechanics..

Bachelor Of Science (B.Sc.), Mechanical Engineering, 3.88

Activities and Societies: IUT CSS Community, ƒusion GamingStood 7th out of 43 students. Obtained OIC Scholarship for three years.

Higher Secondary Certificate (Hsc), Science, 5.00

Activities and Societies: Science ClubObtained HSC Scholarship

Secondary School Certificate (Ssc), Science, 5.00

Obtained SSC Scholarship