Assist customers at the counter, answer questions and provide effective solutions.- Access and communicate customer information including orders, invoices, pricing and quotes using computer software in a timely manner.- Communicate effectively regarding relevant procedures and policies which may benefit the customer.- Maintain up to date knowledge of the product inventory and ensure stock accuracy of fast move parts.- Maintain that the required parts availability is through timely replenishment from Central Warehouse.- Follow up the WIP report status to ensure that no vehicles are waiting for parts.- Ensure Spare Parts Availability and Rate the availability of the needed parts per month.- Receive and fill telephone orders for parts.