ProvenMentor is a Education Partner to the "Digital Marketing Institute"​ (DMI - @dmigroup). ProvenMentor is accredited to deliver the "Professional Diploma in Digital Marketing" (pddm). The Syllabus for the Diploma (#pddm) has been validated by: LinkedIn, Facebook, Twitter, Microsoft, Google, PayPal, McCann Blue, Ogilvy & Mather and RMG.My current role in ProvenMentor - to oversee the day to day running of the business, which includes monitoring our social media channels.If you are interested in an Accredited Digital Marketing Qualification? Which is currently being used in 54 countries? Take a look at our website

Generating a presence and voice for the business to demonstrate authority around “feedback” & a pipeline of sales in the here and now and for the future:- Built up a social media presence through Scoop-it, LinkedIn and twitter which out shone all our competitors- Social media content researcher- Targeted sales via sector through LinkedIn and Twitter- Sales calls to HR Departments- Dealing with incoming sales enquiries- Writing proposals to meet clients needs

First contact that clients and consultants had when when contacting Lumus360. Professional approach and the ability to answer questions at the first instance was essential:- Building of 360 degree feedback projects- Primary voice of Lumus360- First contact point for project support for clients- Running of the Google adwords campaign to cover any blind spots in our SEO plan (to present day)- Development of our client base- Assisted in the development of the Lumus360 web interface/ application

Being the central hub of company information with the skill to assess the difference of importance versus urgency:- Being the first point of contact and subsequently the voice of PSA Training and Lumus360- Maintaining the company diary which is essential to the smooth running of the business- Organising the MD’s diary to maximise his client facing time- Organising MD’s and team travel logistics- Liaising with foreign embassies to issue travel visa’s- Producing project materials- Ordering project materials- Arranging venues to meet the clients requirement - however unusual!- Vetting all project subcontractors in relation to compliance with our safety procedures for outdoor activities- Developing procedures and policies for PSA Training in order to be an accredited Centre for the CMI (Chartered Management Centre)- Maintaining the business servers and computer until - 2006- Purchasing all company consumables- Dealing with clients in a professional but friendly manner- Orchestrated 3 entire office moves- Maintaining and understanding the phone system- Well above average computing skills - Microsoft word, Excel, Powerpoint and Outlook 2012

Being able to think on your feet and adapt your coaching style to fit the situation in front of you. Knowing when to push, cajole or do nothing were essential skills to get the best out of trainees.Facilitation of activity based projects:- Maintained and recorded all safety equipment in accordance with our safety policiesCreated our safety policy and updated the policy in accordance with regulation updates and best practice- Ran the outdoor door section of PSA , from project development to implementation of the activity, which could have used, aspects of climbing, caving, canoeing, high ropes and the like- Run activity feedback sessions to reinforce the learning gained from the activity- Assisted with program planning tasks including conducting client needs assessments, developing activity progressions and reflection questions, and offering post program feedback to clients.- Assured high quality staff service was acheived throughh pre-program briefings and post-program debriefings, provided accurate information in advance, and reviewed staff feedback.- Assisted in developing program ideas (activities) to supplement program learning and development.- Maintained a positive, productive working relationship and open communication with all staff within the organisation.