Customer Quality Engineer
Friedrichshafen, Baden-Württemberg, De
- I was responsible for Airbag projects (customerDacia/Renault) and steering wheels (customers Dacia/Renault, Ford,Fiat, Land Rover, Daimler)As a CQE, responsibilities by TRW are:- Ensure fulfilling of customer requirements and organisationrequirements- Perform internal process audits according planning- Participates to system audits according as member of audit 2team- Ownership of problem solving team meetings in case ofcustomer claims. Ownership of following action plan/correctiveactions implementation defined in PST- Application of Quality tools in production in order to fulfil theQuality targets.- Complete specific data evaluations - Responsible in definition of customer samples/boundarysamples- Performs PPAP according customer requirements - Support for Manufacturing engineering in realising PFMEA, Control plan, Mistake proofing)- Follow implementation of significant/special/critic characteristics and also legal norms imposed by different customers- Support in performing Gage R&R tests - Create Work and control instructions for production process and specific for the process owned- Prepare and participate to customer audits - Stop production or goods delivery in case of non-conformity detected- Ensure communication with customer (present reports,analyses, presentations, action plans, etc)- Register according system requirements all the informationregarding Quality issues and share the information to the responsible persons.- Has authority in blocking/releasing components (according customer requirements)- Resident engineer in case of launches (safe launch plan) involved in to the development phases of owned project- Evaluate necessity of control gates and create inspectionstandards in case control gates are needed- Implement DLN (Dual Launch Netting) in case of new projectsor customer claims- Monitor production process in order to evaluate if operatorswork according work instructions and parameter sheets