Rémy Marcel Nathaniel Vincent Email & Phone Number

Hamburg, Hh, De

Reutlingen, Baden-Württemberg, Germany

Writing my bachelor thesis on "Potential of Augmented Reality for Product Communication of Large-Scale Machines in the B2B Sector", leveraging the Apple Vision Pro device.

Germany

Oversee bar operations to ensure smooth and efficient service.Plan and manage inventory orders to maintain stock levels.Provide guidance and support to bar staff to optimize performance and customer satisfaction.Handle challenging situations, including dealing with angry customers and managing emergencies, with composure and professionalism.Assist in logistical planning and execution, ensuring all vending points are prepared and operational for events.Participate in the setup and dismantling of counters and other event infrastructure.Work effectively as part of a cohesive team in a fast-paced, dynamic environment, ensuring the successful execution of events.

Lübeck, Schleswig-Holstein, Germany

Improving course quality by conducting research and creating educational materials.Assisting in the instruction of the "Usability Laboratory" at the university, involving the use of cutting-edge technologies such as VR and robotics.Created a VR environment in Unity using SteamVR including a 3D model of the robot-dog in Blender and animating it in Unity.

St Albans, England, United Kingdom

Managed and replied to incoming messages and posts for most of Luxottica's social media accounts and countries.Supported and communicated with customers who want to buy prescription glasses online, retrieving the necessary information and validating it.Provided excellent and fast solutions to German- and English-speaking customers with warranty issues and questions.

St Albans, United Kingdom

Communicated with customers who had warranty issues for Luxottica and provided excellent and fast solutions for German and English-speaking customers.Evaluated warranty claims from different European countries.Gave technical support over the phone to customers who had problems with the online warranty platform.Managed and placed orders with SAP and checked the online warranty platform for errors, translating new content from English to German.

St Albans, United Kingdom

Was the first point of contact for German customers for Luxottica.Provided customer service via chat, emails, and phone for German and English-speaking customers.Worked closely with several departments from all over the world to provide optimal solutions.Translated email templates from English to German and parts of the Ray-Ban, Sunglass Hut, and Oakley websites from English to German.

Bachelor Of Science - Bs, Computer Science

Full-time student

A-Levels And Design Assistant Degree, Web- And Media Design, 2,5