Rena Perry Email & Phone Number

United States

United States

Lead Generation Specialist

United States

Tuscaloosa County, Alabama, United States

Handle a high influx of in-bound and out-bound calls pertaining to the reconciliation and collection of delinquent accounts, either directly or through appropriate channels, including Payment Inquiry and Reconciliation & Control units• Processed payments, addressed billing inquiries, suggested, and implemented cost saving account changes• Tested effectiveness of various collection strategies• Charged with leading morning team briefings and stand-in supervisor responsibilities• Provided world class customer service and technical support to residential customers via telephone• Efficiently utilized company resources to provide effective problem resolutions• Recognized for professionalism and performance excellence, recommended for career advancement

United States

Professional support liaison who acted as the first method of contact for clientele and aided in product education and location, which boosted client retention • Understand and work with the armored car service• Maintain cash office according to the cash office manual• Utilize the Cash Deposit Reporting (CDR) to key the stores total daily deposits• Utilize the Sales to Ledger Reporting (SLR) to balance the prior day’s daily cash activity• Balancing the store cash fund• Ordering and paying for store change• Ensure cash office supplies are always ordered and are on hand

Bachelor'S Degree, Business/Commerce, General, Graduate

Associate'S Degree, Business, Management, Marketing, And Related Support Services, Graduate