Rena Whyte Email & Phone Number
@hpe.com
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Who is Rena Whyte? Overview
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Rena Whyte is listed as at at Hewlett-Packard, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at hpe.com and a matched LinkedIn profile for Rena Whyte.
Rena Whyte previously worked as Medicaid Member Enrollment Specialist at Hewlett-Packard and Customer Service Rep / Receptionist at Appleone Employment Services.
Email format at Hewlett-Packard
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AeroLeads found 1 current-domain work email signal for Rena Whyte. Compare company email patterns before reaching out.
About Rena Whyte
Accomplished and dedicated business professional with over 20years of experience in the Healthcare Insurance industry. Expertise with call center operations, medical and disability claims administration and analysis, and highly skilled in problem solving and responsive to needs of the customer, internal partners, and management.• Expertise with call center operations, medical and disability claims administration and analysis. • Highly skilled in problem solving and responsive to needs of the customer, internal
Listed skills include Access, Process Improvement, Call Centers, Administration, and 14 others.
Rena Whyte's current company
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Rena Whyte work experience
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Customer Service Rep / Receptionist
- Receptionist - Ethen Allen Design Center April 2014-Aug. 2014Custom Furniture Store
- Greeted incoming customers entering our showroom
- Answered incoming calls
- Kept designer calendar updated
- Schedule home and buying appointments for designers
- Supervised designer rotation
Customer Service Senior Associate
- Evaluated and clarified Medicare Advantage EOC (Evidence of Coverage) benefits. For Michigan Public Schools retires.
- Answered incoming calls to the Medicare Advantage call center
- Researched and analyzed EOC to determine and explain coverage to respond to client inquiries.
- Reviewed formulary and tear changes with subscribers.
- Proficient with ikaSystem, Medco/Express Scripts, MARx,,Client Zone, Print on demand, MISourc,CSR Portal.
Receptionist /Customer Service.
- Customer facing receptive for a thriving Senior facility.
- Responsible for answering high volume incoming calls
- Received incoming mail, UPS/FEDEX and distributed accordingly
- Processed incoming/outgoing customers inquires
- Screened visitors/business vendors to determine appropriate access to facility
Platinum Relationship Manager
- ILWU-PMA Coastwise Claims OfficeCigna Healthcare, San Francisco, CAPlatinum Relationship ManagerLiaison between claims office, healthcare providers, case management, provider relations and area directors
- Managed and provided tracking for all escalated customer issues regarding complaints with claim status, payment errors, and inaccurate information
- Generated reports on outstanding claims analyzed data and suggested solution
- Maintained effective relationships with… Show more ILWU-PMA Coastwise Claims OfficeCigna Healthcare, San Francisco, CAPlatinum Relationship ManagerLiaison between claims office, healthcare providers, case management.
- Maintained effective relationships with the client, its members and healthcare providers by insuring timely follow-up and resolution of complex, sensitive, and escalated issues.
- Assisted and supported other team managers/staff as Show less
Refund/Return Specialist
- Responsible for returns/refund checks for ILWU members/providers
- Researched recipient and payment history for accuracy
- Adjudicated payments and created a reconciled results for client
- Review claims and determined applicable payments/recovery on appeals
- Process and release high dollar hospital claims
- Assisted with claims procedure and accuracy audits
Call Center Customer Service Auditor,
- Responsible for monitoring/coaching service reps ensuring quality standards were maintained
- Generated and reviewed individual production reports
- Retrieved all recorded calls pertaining to disputes and escalations
- Reviewed new reference and training material updates to determine and implement service rep training needs.
Frequently asked questions about Rena Whyte
Quick answers generated from the profile data available on this page.
What company does Rena Whyte work for?
Rena Whyte works for Hewlett-Packard.
What is Rena Whyte's role at Hewlett-Packard?
Rena Whyte is listed as at at Hewlett-Packard.
What is Rena Whyte's email address?
AeroLeads has found 1 work email signal at @hpe.com for Rena Whyte at Hewlett-Packard.
Where is Rena Whyte based?
Rena Whyte is based in Atlanta, Georgia, United States while working with Hewlett-Packard.
What companies has Rena Whyte worked for?
Rena Whyte has worked for Hewlett-Packard, Appleone Employment Services, Dell Services Temporary Agency, Office Team, and Cigna.
How can I contact Rena Whyte?
You can use AeroLeads to view verified contact signals for Rena Whyte at Hewlett-Packard, including work email, phone, and LinkedIn data when available.
What skills is Rena Whyte known for?
Rena Whyte is listed with skills including Access, Process Improvement, Call Centers, Administration, Customer Satisfaction, Customer Service, Analysis, and Health Insurance.
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